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Debt Collector

Company: US Collections West Inc
Location: Phoenix
Posted on: November 26, 2022

Job Description:

*Job Description*

Job Description

*Collections (Phoenix) Located in Peoria AZ (West Valley)*

Compensation: *HOURLY PLUS COMMISSION*
Employment type: F*ull-time*

*Job brief: *
In need of *Debt Collectors* to work in a fast-paced office environment with the ability to multi-task and perform tasks associated with a book of business assigned. Excellent communication skills and a sense of urgency is extremely important to be successful.

*RESPONSIBILITIES: *
\* Handle outbound and inbound calls

\* Update account status and maintain collection profiles

\* Comply with all federal laws and regulations (FDCPA)
\* Handle questions and escalated calls
\* Negotiate payment arrangements and a plan of payoff
\* Investigate and resolve discrepancies that may be asked
\* Identify accounts that may require suit authorization

*Requirements: *
\* Must be experienced (2-year min. collection experience)
\* Must know how to read credit reports (Experian)
\* People skills - Skillful with negotiating best payment plans for consumers
\* Reliable commitment to work hours
\* High school diploma
\* Knowledge of skip tracing
\* Ability to work one late night a week until 6:00 PM
\* Ability to work one Saturday a month from 8 am to noon (suspended for now due COVID-19)

*Preferred skills*:

- TLO (skip tracing tool)

- Property Management portfolio

- Judgment Collections

*Note: *

You will not be on a dialer

You will manage a collection portfolio assigned

Commissions earned are paid the following month (split 1st and 2nd payroll)

Flex schedule: after training period - min 40 hours week that includes 1 late night until (6 pm)

- Principals only. Recruiters, please don't contact this job poster.

- Do NOT contact us with unsolicited services or offers

Job Type: Full-time

Salary: $18.00 /hour

COVID-19 considerations:

SAFETY PRACTICED - DAILY START OF SHIFT TEMPERATURE READ. MASK WHEN AWAY FROM WORK STATION - GLOVES AVAILABLE - RESPECT 6FT. DISTANCE.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Commission pay

Ability to commute/relocate:
* Phoenix, AZ 85029: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Microsoft Excel: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: US Collections West Inc, Phoenix , Debt Collector, Other , Phoenix, Arizona

Click here to apply!

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