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Employee Relations Specialist

Company: Curative Inc.
Location: Phoenix
Posted on: September 24, 2022

Job Description:

The Employee Relations (ER) Specialist will serve as a member of our human resources, ER team responsible for delivering employee relations services to the business. The ER specialist is responsible for conducting initial investigations, assisting with corrective actions, providing conflict resolution solutions, and labor relations. An ER Specialist gathers, collects, and maintains documents and records required for contract and policy development and negotiations.

**Responsibilities:**

+ Serves as the initial contact and liaison for intake and assessment of employee complaints.

+ Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.

+ Establishes and maintains effective working relationships with team members, management, and employees at all levels of the organization; uses reason and de-escalation skills to manage difficult or emotional situations; presents facts and recommendations verbally and in writing.

+ Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.

+ Provides strategic support, thought partnership, and coaching to all levels of the organization and ensures management focuses on employee relations as a top priority.

+ Interacts with all levels of leadership regarding legal compliance, discipline, termination -s, and negotiated separations.

+ Stays attuned to organizational and operational changes across the organization to identify potential risks and develop plans to address proactively.

+ Assists management with performance concerns, disciplinary action and conflict management issues.

+ Conducts surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collects information and reports results to Employee Relations Manager and Employee Relations Director.

+ Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.

+ Contributes to creating and updating company policies and educates business partners (team members and managers) around HR policies and procedures.

+ Maintains an attitude and philosophy consistent with the company's standards.

+ Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.

+ Performs other duties as assigned.

**Qualifications:**

+ Bachelor's degree in Human Resources, Labor Relations, Business, Accounting, or related field required.

+ At least two years of professional human resource administration required with experience in employee relations preferred.

+ SHRM-CP or SHRM-SCP preferred.

**Preferred Skills & Experience:**

+ Excellent verbal and written communication skills.

+ Excellent interpersonal, negotiation, and conflict resolution skills.

+ Excellent time management skills with the proven ability to meet deadlines.

+ Strong analytical and problem-solving skills.

+ Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations.

+ Proficient with Microsoft Office Suite or related software.

+ Located in the DC, Maryland, or Virginia area with the ability to commute to the DC Lab with a short notice.

**About Us**

Co-founded by CEO Fred Turner and powered by a team of world-leading doctors, scientists, engineers, and health industry experts, Curative responded in March 2020 to the urgent need for COVID-19 testing, ultimately developing a network of thousands of testing sites across over 40 states and three CLIA-certified, high-complexity laboratories. As a result, Curative and its managed medical entities provided over 30 million COVID-19 tests and over 2 million COVID-19 vaccines.

Curative's patient-facing services, healthcare facilities, integrated supply chain, and labs are part of a large platform we've built from the ground up that has allowed us to grow quickly and more efficiently than other healthcare companies. As a result, we were one of the first companies to respond to the pandemic providing COVID-19 testing at scale across the United States.

We are now implementing a new model of comprehensive healthcare delivery focused on the whole person's well-being: providing expanded healthcare and wellness services while also streamlining access to preventative care. We are setting out to change healthcare in the United States and fundamentally re-designing the way that patients interact with their healthcare and health insurance. By building a connected platform for managing the health of our patients, we believe that we can deliver a better healthcare experience at a lower cost and with better outcomes so that our patients can focus on getting and staying well. Our model delivers healthcare by investing in patient preventive health from the start, reducing the barriers to entry to traditionally complex care networks and eliminating the concern of unexpected medical bills. Curative will launch its first members-only healthcare offering in Austin, January 2023.

For more details on Curative and to stay tuned on what's ahead, please visit curative.com and follow on Facebook (https://www.facebook.com/CurativeInc/) , Instagram (https://www.instagram.com/curativeinc/?hl=en) , and Twitter (https://twitter.com/curative\_inc?lang=en) .

Keywords: Curative Inc., Phoenix , Employee Relations Specialist, Other , Phoenix, Arizona

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