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Parts Counter Associate

Company: TEC Equipment, Inc.
Location: Phoenix
Posted on: September 23, 2022

Job Description:

Our Parts Department has a full-time opportunity for a Back Counter Parts Associate for our growing business in Phoenix, AZ. The Parts Counter Sales Associate will be responsible for assisting mechanics with Parts needs and ensuring all parts are charged out to appropriate repair orders. This position will be expected to assist warehouse staff (approximately 30% of the time) as needed. -

  • Facilitate a seamless experience for our customers between the warehouse, other parts department personnel, and service department.
  • Assist customers with selecting parts, suggesting related parts, -offering specials, and ensuring that the customer is exposed to the full product line. Communicate through variety of mediums (in person, by phone, computer, etc.).
  • Safely operate machinery such as chop saws, skill saws, and metal cutters.
  • Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
  • Assist service technicians in selecting parts needed for repairs in process. Provide the same high level of service to the other dealership departments as is given to other customers.
  • Handle parts payment collection at point of sale and make sure all parts are billed correctly through the service department.
  • Order parts as needed; keep customers and supervisor updated on status; notify customers and/or shop immediately when parts arrives.
  • Replenish assigned inventory daily. Advise manager when areas of the department are not in satisfactory condition.
  • Assist with warehouse responsibilities as needed.
    Experience in heavy duty truck/heavy equipment parts sales role -Mechanical aptitude and understanding of industry equipmentCustomer service experience, excellent phone etiquette, & professional demeanorAbility to work independently and complete tasks thoroughly and accuratelyAbility to proficiently navigate through websites and look up partsAbility to lift up to 50lbs without assistance and perform requirements of warehouse responsibilities in safe and alert mannerAbility to maintain predictable and reliable attendance and work in a safe and alert mannerAll offers of employment are contingent upon successful completion of all applicable screenings. -We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. -Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. -#ZR

Keywords: TEC Equipment, Inc., Phoenix , Parts Counter Associate, Other , Phoenix, Arizona

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