Field Service Engineer/ Excellent benefits
Company: Embedded Designs Inc./ KIC
Location: Phoenix
Posted on: August 7, 2022
Job Description:
We currently have an outstanding opportunity available for a
Field Service Engineer to work with our service, and engineering
staff at KIC. Enjoy a unique casual work environment in an
engineering design/product development setting with a core
competence for best-in-class product innovation.The Field Service
Engineer (FSE) will be in charge of the following tasks:
- Perform on-site software and hardware installation, testing and
repair of KIC products.
- Check andapproves the operational quality of the customer's
system and equipment.
- Instruct customers in the operation and maintenance of KIC
equipment.
- Resolve complex technical problems and bring technical issues
to the attention of engineering and sales.
- Develop test plans and performs field testing of new and
current products.
- Limited repair and calibration of KIC Hardware.
- Assist the sales and service manager in the development and
implementation of training materials for distributors and
customers.
Primary Services:
- Perform on-site installation, testing, and repair of KIC
products.
- Checks and approves the operational quality of the customer's
system and equipment.
- Instructs customers in the operation andmaintenance of KIC
equipment.
- Resolves complex technical problems and brings technical issues
to the attention of engineering and sales.
- Develops test plans and performs field testing of new and
current products.
- Performs limited repair and calibration of KIC hardware
Secondary Services:
- Assist sales manager in developing training and marketing
documentation.
- Demonstrate to and train local representative and customers on
KIC products.
Additional details and Benefits
- Salary 70k-80k DOE
- Quarterly Profit Sharing Bonus
- Employer paid Health insurance/ Dental and Vision
- retirement plan match up to 4%
- Hybrid setting (mostly remote)
- Work life balance/Career growth like culture
- PTO (starting at 160 hrs)
- Paid Holidays
- Benefit Allowance
- Short Term and Long Term disability insurance
- Flexible Spending Plan
- Life insurance
The Field Service Engineer (FSE) should have the following
qualifications:
Education:
- Required Technical/ Associates degree in electronic technology
or a related field
- Preferred Bachelor's degree in mechanical/electrical or
computer sciences or a related field.
Job Experience:
- Required 3+ years in a related field
- Preferred3+ years in software/hardware field technical service
role with an emphasis on customer service
*Travel required PI187673313
Keywords: Embedded Designs Inc./ KIC, Phoenix , Field Service Engineer/ Excellent benefits, Other , Phoenix, Arizona
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