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Buffet Server

Company: Grand Canyon Railway & Hotel
Location: Williams
Posted on: August 7, 2022

Job Description:


This position is responsible for providing expedient, efficient and courteous service to The Fred Harvey Restaurant buffet dining patrons.


-Fully understand and support Xanterra Mission Statement and Core Values.
-Provide prompt, attentive and courteous service to dining room guests at all times in accordance with unit policies on guest service.
-Accurately take, fill, deliver and charge guest orders for food and beverage using the Aloha POS system.
-Is knowledgeable of all menu items including daily food specials, portions, preparation, ingredients and presentation of menu items.
-Is knowledgeable of wine, beer and liquor.
-Comply with all GCR. Food & Beverage Standards.
-Comply with all State of Arizona alcohol serving laws & GCR policies.
-Comply with all company policies regarding tip reporting.
-Perform all opening and closing side duties as assigned per shift requirement.
-Responsible for maintaining proper sanitation of the dining room and side station areas while adhering to Serv-Safe food sanitation program.
-Communicate with Service Manager and Kitchen Manager on out of stock items or guest food issues.
-Handle guest complaints politely and in a timely fashion involving the Management Team when necessary.
-Communicate with team members for additional service with any tables in assigned section.
-Attend all required training seminars/classes as assigned by the Management Team.
-Stringently comply with all company appearance and hygiene standards.
-Adhere to all safety, risk management and environmental policies in performing tasks.
-Other duties as assigned.

Keywords: Grand Canyon Railway & Hotel, Phoenix , Buffet Server, Other , Williams, Arizona

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