Enrollment Eligibility Representative - Remote
Company: UnitedHealth Group
Location: Phoenix
Posted on: June 26, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. Working in
Operations at UnitedHealth Group is one of the toughest and most
fulfilling ways to help people, including yourself. We offer the
latest tools, most intensive training program in the industry and
nearly limitless opportunities for advancement. Join us and start
doing your life's best work.SM If it sounds too good to be true,
consider this: Through our family of businesses and a lot of
inspired individuals, we're building a high-performance structure
that works better for more people in more ways. This position is
full-time (40 hours/week) Monday - Friday. Employees are required
to have flexibility to work any of our 8-hour shift schedules
during our normal business hours of (9am - 5:30pm CST). It may be
necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.Primary Responsibilities:
- Researching errors by comparing enrollment error reports
against system information along with CMS (Center for Medicare and
Medicaid Services) records
- Sending correspondence to members or CMS (Center for Medicare
and Medicaid Services) to gather information or provide updates for
corrections
- Reconciling reports
- Performing basic clerical functions with proficient PC
skills
- Analytical and Researching techniques to trend or quantify
projects
- Initiate and assist with developments/changes to increase or
change quality and productivity
- Preparing, processing, and maintaining new member or group
enrollments
- Responding to member eligibility or group questions & verify
enrollment status
- Working with various types of member correspondence
- Reconciling eligibility discrepancies, analyzing transactional
data & submitting retroactive eligibility changes
- Inventory control of member and group transactions dashboard
and package development to team members and management as
neededYou'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested inRequired
Qualifications:
- High school diploma / GED (or higher) OR 10+ years of
equivalent working experience
- 1+ years of experience in an office setting environment using
the telephone and computer as the primary instruments to perform
job duties
- Strong computer skills, including working knowledge of
Microsoft Windows and strong mouse and keyboarding skills
Telecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet serviceUnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination
status.Military & Veterans find your next mission: We know your
background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at
https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior
Quality Analyst, works with military veterans and ensures they
receive the best benefits and experience possible.
https://uhg.hr/vetCareers with UnitedHealthcare. Let's talk about
opportunity. Start with a Fortune 10 organization that's serving
more than 85 million people already and building the industry's
singular reputation for bold ideas and impeccable execution. Now,
add your energy, your passion for excellence, your near - obsession
with driving change for the better. Get the picture?
UnitedHealthcare is serving employers and individuals, states and
communities, Military families and Veterans wherever they're found
across the globe. We bring them the resources of an industry leader
and a commitment to improve their lives that's second to none. This
is no small opportunity. It's where you can do your life's best
work.SMColorado, Connecticut or Nevada Residents Only: The salary
range for Colorado residents is $16.00 - $26.88. The salary range
for Connecticut / Nevada residents is $16.83 - $29.66. Pay is based
on several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentivesDiversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group is a drug - free
workplace. Candidates are required to pass a drug test before
beginning employment.Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Phoenix , Enrollment Eligibility Representative - Remote, Other , Phoenix, Arizona
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