Supervisor Intake Home Infusion - Telecommute - Must live in AL or GA or SC
Company: UnitedHealth Group
Location: Phoenix
Posted on: June 25, 2022
Job Description:
Optum is a company that's on the rise. We're expanding in
multiple directions, across borders and, most of all, in the way we
think. Here, innovation isn't about another gadget, it's about
transforming the health care industry. Ready to make a difference?
Make yourself at home with us and start doing your life's best
work.(sm) - The Intake Supervisor is responsible for overseeing
-the Front End Intake team for the AL, GA and SC Home Infusion
branches. Will supervise at least 5 Intake Coordinators, process
Acute/Biologic referrals, obtain authorization for Medicaid
referrals, monitor the held bill report, and will participate in
the on-call and ongoing supervision/support front end Intake. This
position is critical for branch operation support for incoming
referrals. If you are located within the state of Alabama or
Georgia or South Carolina, you will have the flexibility to
telecommute* as you take on some tough challenges. Primary
Responsibilities:
- Supervise and motivate a work team while maintaining high
standards
- Respond to all authorization documents received and provide
feedback to address processing issues
- Respond to provider inquiries that have been received by the
escalation and case resolution department
- Research and verify information provided on authorization
documents The big challenge is motivating people and leading by
example with a positive attitude that's professional, courteous and
cheerful. You'll be rewarded and recognized for your performance in
an environment that will challenge you and give you clear direction
on what it takes to succeed in your role as well as provide
development for other roles you may be interested in. Required
Qualifications:
- High School Diploma/GED
- 3+ years of customer service experience
- 2+ years of supervisory experience
- Proficient with Microsoft Office products (Outlook / Excel /
Word) Preferred Qualifications
- Associate's or bachelor's degree
- Experience supervising remote employees -
- Managed care experience in a care coordination role
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation To protect
the health and safety of our workforce, patients and communities we
serve, UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment. Careers with
OptumRx. We're one of the largest and most innovative pharmacy
benefits managers in the US, serving more than 12 million people
nationwide. Here you'll fill far more than prescriptions. As a
member of one of our pharmacy teams, you're empowered to be your
best and do whatever it takes to help each customer. You'll find
unrivaled support and training as well as a wealth of growth and
development opportunities driven by your performance and limited
only by your imagination. Join us. There's no better place to help
people live healthier lives while doing your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy Diversity creates a healthier
atmosphere: UnitedHealth Group is an Equal Employment
Opportunity/Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. UnitedHealth Group is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.
Keywords: UnitedHealth Group, Phoenix , Supervisor Intake Home Infusion - Telecommute - Must live in AL or GA or SC, Other , Phoenix, Arizona
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