Security Response Officer
Posted on: June 26, 2022
The Responder maintains security and safety of people and
property to the Datacenter. Identifies and escalates issues in
accordance with documented policies and procedures. Conducts
patrols of the datacenter to ensure the protection of assets and
property. Provides strong customer service, access control, loss
prevention, incident response, observation and reporting for all
safety and security incidents.
1. Respond to security incidents as dispatched within designated
2. Conducts patrols of the interior and exterior of the datacenter
3. Prepares reports on a surface book device on incidents responded
to during shift.
4. Serves as Incident Commander pending arrival of security
supervisor, or member of a public service agency police or
5. Serves as an escort for datacenter guests requiring individual
escorts through the facility.
6. Monitors cameras in the Security Operations Center (SOC).
7. Identifies security shortfalls and offers suggestions from
improving the security program.
8. Maintains logs and records in accordance with the Datacenter
Standard Operations Procedure (SOP).
9. Evaluates and escalates potential safety issues within the
10. Required to know and follow safe work practices, and to be
aware of company policies and procedures related to job safety,
including safety rules and regulations. Notify supervisor upon
becoming aware of unsafe working conditions.
11. Identifies security shortfalls and offers suggestions from
improving the security program.
The functions listed describe the business purpose of this job.
Specific duties or tasks may vary and be documented separately. The
employee might not be required to perform all functions listed.
Additional duties may be assigned, and functions may be modified,
according to business necessity.
All assigned duties or tasks are deemed to be part of the essential
functions, unless such duties or tasks are unrelated to the
functions listed, in which case they are deemed to be other
Employees are held accountable for successful job performance. Job
performance standards may be documented separately, and may include
functions, objectives, duties, or tasks not specifically listed
In performing functions, duties or tasks, employees are required to
know and follow safe work practices, and to be aware of company
policies and procedures related to job safety, including safety
rules and regulations. Employees are required to notify superiors
upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest,
ethical and professional manner, and to be performed in conformance
with applicable company policies and procedures. In the event of
uncertainty or lack of knowledge of company policies and
procedures, employees are required to request clarification or
explanations from superiors or authorized company
MINIMUM HIRING STANDARDS
Additional qualifications may be specified and receive preference,
depending upon the nature of the position.
Must be at least 18 years of age.
Must have a reliable means of communication, such as cell
Must have a reliable means of transportation (public or
Must have the legal right to work in the Country
Must have the ability to speak, read, and write English
Must have a high school diploma, secondary education equivalent, or
Must be willing to participate in the Company's pre-employment
screening process, including drug screen and background
A high school diploma or GED is required. Work experience in the
security industry, public service (police, fire) or military is
Supervisory experience of 1+ years.
Able to work during daytime, evening, weekend, and holiday
Must be able to meet and continue to meet licensing requirements
for security officers, as applicable to local, county and state
laws and regulations.
Must be able to meet and continue to meet requirements for specific
skills, certifications and authorizations specified for the
Knowledge of security operations and procedures.
Knowledge of fire inspection procedures.
Capable of learning a variety of security and safety devices and
Ability to track and maintain schedule assignments.
Ability to maintain professional composure when dealing with
Basic computer skills are required.
Strong oral and written communication skills.
Strong customer service and service delivery orientation.
Ability to interact effectively at all levels and across diverse
Ability to take initiative and achieve results.
Ability to carry out multiple assignments concurrently.
Ability to adapt to changes in the external environment and
Ability to exercise independent judgment and decision-making
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and
mental capacity to effectively perform all essential functions. In
addition to other demands, the demands of the job include:
Maintaining composure in dealing with authorities, executives,
clients, staff, and the public, occasionally under conditions of
urgency and in pressure situations.
May be exposed to stressful situations, such as challenging
individuals who are in or approaching an unauthorized area.
May be required to work overtime without advance notice.
Keyboard, basic computer usage and operating controls.
Frequent sitting, standing, and walking, which may be required for
long periods of time or up to 12 miles of distance. It may involve
climbing stairs and walking up inclines and on uneven terrain.
Walking, reaching with hands and arms, stooping, kneeling,
crouching, and crawling.
Ability to carry up to 2.5-pound device during the entire
Depending on assignment may be exposed to inclement weather or be
required to work in environments or under conditions that require
the use of protective gear and devices and/or awareness of personal
safety and safety of others.
Required ability to manage multiple tasks concurrently.
Handling and being exposed to sensitive and confidential
Regular talking and hearing.
May be required to use vehicle in the performance of duties.
On occasion may be required to perform stressful and physical
Frequent lifting and/or moving up to 10 pounds and occasionally
lifting and/or moving up to 25 pounds.
Close vision, distance vision, and ability to adjust focus.
See a different world.
Securitas employees come from all walks of life, bringing with them
a variety of distinctive skills and perspectives. United through
our common purpose, we provide the security needed to safeguard our
clients' assets and people. Our core values - Integrity, Vigilance
and Helpfulness - are represented by the three red dots in the
Securitas logo. If you live by these values, we're looking for you
to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities
by providing the security services they need to protect their
assets, safeguard their people, and maintain their ability to
Securitas' core values - Integrity, Vigilance and Helpfulness - are
the foundation for our employees to build trust with customers,
colleagues, and the surrounding community.
Securitas employees are honest and trusted by customers to
safeguard their premises and valuables. We don't compromise on
integrity and create an open forum for our employees and customers
to voice opinions, report improprieties, and share information.
Seeing, hearing, and evaluating. A Securitas employee is always
attentive and often notices things that others don't. Their
vigilance is necessary in order to be aware of potential risks or
incidents that may take place on our customers' premises.
As part of an on-going effort to ensure safety, Securitas employees
are always ready to help if an incident occurs that requires
intervention regardless of whether or not it is directly related to
their job. Associated topics: countermeasure, explosive detection,
loss prevention, patrol, protection, safety report, school, secure,
security officer, surveillance
Keywords: Securitas, Phoenix , Security Response Officer, Other , Phoenix, Arizona
Didn't find what you're looking for? Search again!