Leasing Professional - Monte Viejo
Posted on: June 25, 2022
This position is responsible for coordinating the community's
marketing, leasing, and renewal strategies to achieve occupancy,
revenue, and resident retention goals by performing all activities
related to leasing to new residents, providing resident
satisfaction throughout the term of the lease, and securing
resident lease renewals.
- Performs all sales and leasing activities to achieve the
community's revenue and occupancy goals by greeting and qualifying
prospects, conducting community tours and showing apartments,
processing applications, credit screening, and criminal background
checks, preparing the lease and move-in package, and ensuring a
smooth resident move-in and lease signing.
- Inspects apartments prior to resident move-in and ensures
apartments are in move-in ready condition and schedules any
outstanding item to be addressed with the maintenance team.
- Stays informed about current market and competitor conditions
that may impact the community's occupancy and sales results,
develops and implements short- and long-term marketing plans and
goals to sustain occupancy, and follows the community's established
policies related to concessions, specials, and other programs to
- Designs and executes marketing activities to create and drive
traffic to the community, including implementing resident referral
and employer outreach programs, using internet marketing tools
(Craigslist, Facebook, e-mail, and other websites), and following
other community-specific marketing plans, drives, and special
- Uses the on-site property management software (OneSite, Yardi,
etc.) to track apartment availability, record traffic and leasing
activities, manage resident and prospect data, and capture critical
demographic and other information about existing and future
- Ensures that the community and show units meet the Company's
standards for show quality by daily inspecting the marketing
corridor and leasing tour, communicating maintenance and upkeep
needs to the community's maintenance team members, merchandising
and ensuring a physically appealing show unit and/or model and
amenities, and preparing the leasing office for daily leasing
- Follows-up with prospects and new residents to ensure
satisfaction by sending e-mail, thank-you notes, and cards or
making telephone calls or other contacts to finalize decisions to
lease and/or renew.
- Executes and performs activities in support of the community's
lease renewal program by preparing lease renewal letters and
packages for residents, meeting with and contacting renewing
residents in advance of move-out dates, and ensuring that lease
renewal documents are signed and implemented on time.
- Responds quickly and courteously to resident and client/owner
concerns and questions, and takes prompt action to solve problems
and/or document and convey resident or other requests to the
Depending on the position offered, regular full-time and part-time
team members may be eligible to participate in a bonus program in
addition to their base salary. Once eligible, team members may
participate in the 401k plan. Regular, full-time team members are
also offered a range of medical, financial, and/or other benefits
from which to choose.
Greystar will consider for employment qualified applicants with
arrest and conviction records.
Keywords: Greystar, Phoenix , Leasing Professional - Monte Viejo, Other , Phoenix, Arizona
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