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Collector II

Company: Stellantis Financial Services US
Location: Phoenix
Posted on: May 16, 2022

Job Description:

About Stellantis:

Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions. Our Company s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 30,000 people, and our deep roots in the communities in which we operate.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate, and our people live and work.

With industrial operations in nearly 30 countries and a commercial presence in more than 130 markets, Stellantis has the ability to consistently exceed the evolving needs and expectations of customers, while creating superior value for all stakeholders. Stellantis manufacturers numerous automobiles such as Chrysler, Dodge, Maserati, Fiat just to name a few.

Want an opportunity to move up the corporate ladder and fast track your career? APPLY NOW!

General Job Summary:

A Collector is responsible for negotiating on delinquent accounts up to 119 days past due by taking inbound and making outbound calls. The main job function is to make contact with customers and through the negotiation of payment arrangements to bring the account current while complying with internal policy and procedures. Additional job function is to utilize on-line systems to perform skip trace work. Always willing to work with customers-solving any financial issues that may arise. The Collector position is vital to loss mitigation and overall company performance.

Salary and Benefits:

At Stellantis, we ask at a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we ll shower you with perks, including:

Salary: $17-$19 per hour and lucrative monthly bonus up to $2,000/month

Supplemental pay: $1500 sign on bonus, referral bonus and potential monthly bonus

Flexibility: High performing associates can create their own work schedule on a weekly basis

Dress: Enjoy our comfortable causal work environment


401(k) matching

Health insurance (medical, dental, vision)

Disability insurance

Life insurance

Paid time off

Job Requirements:

Treats all contacts in a courteous and professional manner

Confers with customer by telephone in attempt to collect current and past due payments while documenting all actions taking on the account

Reviews customer's file and offers programs to qualified customers in order to minimize delinquency

Uses established procedures to make effective use of extensions and due date changes to resolve delinquent accounts

Utilizes collection skip tools to locate accounts leading to resolution

Recommend accounts for repossession or legal action

This position involves regular access to specified personal information of consumers

Perform all responsibilities in compliance with company policies and procedures

Assist with various projects as assigned by direct supervisor

Qualifications and requirements

High school diploma/GED

Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements

Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to convince the customer to make a payment

Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers

Multi-task in a high energy standard office and/or home environment

Stellantis Financial Services, Inc. (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States.

Keywords: Stellantis Financial Services US, Phoenix , Collector II, Other , Phoenix, Arizona

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