Head of Installations

Company: WanderJaunt
Location: Phoenix
Posted on: May 16, 2022

Job Description:

Who We AreWanderJaunt is building the future of hospitality by bringing the consistency, reliability and service of traditional hotels into the short term rental industry. We provide seamless hospitality experiences for our guests and end-to-end property management services for our partners. Our goal - to create a world where everyone feels at home.Our diverse set of teams enables us to support operations for single-family homes, converted shipping containers, multifamily properties, and everything in between. Our Design and Procurement teams express our brand promise and sense of style in each market and unit, and our thoughtful, supportive Customer Care team ensures that every guest is noticed and heard. Behind the scenes, we leverage our Engineering, Product, and Data Science talent to scale our ability to deliver great experiences over and over again.Our ValuesYou pull together - You have excellent communication skills and you love working cross-functionally to solve problems that cut across people, software, process and real-world logistics. You believe there's no such thing as "someone else's problem" and want to collaborate and problem solve anywhere you can.You cut the fluff - You love getting honest feedback, and you're unafraid to voice your opinions even if they might be unpopular. You believe honesty is the best way to an open heart, better performance, and stronger relationships.You go full throttle - You're all about impact and ownership. You act with urgency because you're confident in your convictions, and you're comfortable being uncomfortable.You dive deep - Even if you're not exactly sure about something or how to do something, you figure it out! You'll find the root of the issue first and work our way up because understanding the fundamentals is just the beginning of improvement.Building Inclusive EnvironmentsWe strive to create a world where everyone feels at home, whether they're on the road, at work, or in their local community. We value the input and experiences of people from all walks and stages of life and incorporate this ethos in all we do. By drawing on unique perspectives we can build environments that are safe, comforting, and empowering - starting with our own home.About the RoleThe Head of Installations will oversee installation teams in multiple markets. They will coordinate project assignments, deadlines, and performance management tasks with market managers. They have a firm grasp on project management and enjoy coaching through tough problems. The Head of Installations will work to standardize processes and identify new opportunities for efficiencies in team structure, workflow, and alignment with other departments within the company. They are a no-nonsense leader with demonstrated abilities to meet deadlines, own accountability, and mentor others.What You'll DoLead market managers in multiple citiesWork cross functionally with our design team, technology team, and operations teamCreate and perfect efficient Installation processes and proceduresEstablish and continue working relationships with third party vendorsCoordinate project schedules & determine team workloadsAffect quality control processesCreate performance plans for employees & establish training plan for new hiresWhat You'll Need5+ years of experience managing and leading teamsExperience working in a maintenance/management roleAdept in Google suite and experience working with enterprise softwareExperience with tackling complex problems quickly and effectivelySelf-starter with a can-do attitudeDiligence and strong organization skillsExcellent communication skillsAbility to balance attention to detail with swift executionBonus PointsA design-oriented mindsetExperience working with or at a start-upAn eye for process improvementCompensationEmployer-paid health insurance with dental and visionFlexible "My-time" vacation policySalary with an equity component

Keywords: WanderJaunt, Phoenix , Head of Installations, Other , Phoenix, Arizona