Admissions Counselor-Online Programs (Arizona)
Company: Alliant International University
Location: Phoenix
Posted on: May 16, 2022
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Job Description:
Admissions Counselor-Online Programs (Arizona)--Alliant
International University is a professional practice University
committed to excellence in four areas: Education for Professional
Practice, Scholarship, Multicultural and International Competence
and Community Engagement. The University provides students with the
highest quality of education through excellence and innovation in
academic scholarship, applied training and research, and community
service, particularly to underserved populations. Through its
Mission, the University's goal is to equip students with the
competencies they need to provide public benefit and make an impact
in their communities by addressing major contemporary social
issues. Core competencies of the University's training programs
include cultural diversity, which is infused in courses and field
placements and is manifest in the diversity of its students,
faculty.--Our Mission:Alliant International University prepares
students for professional careers of service and leadership, and
promotes the discovery and application of knowledge to improve the
lives of people in diverse cultures and communities around the
world.--Our Vision:An inclusive world empowered by Alliant
alumni.--* Accepting applications from individuals who reside in
the San Diego, California or Phoenix, Arizona areas or who are
willing to relocate.--The Admissions Counselor, under the general
direction of the Manager, will recruit for and administer
admissions processes for applicants to the University's online
degree and/or certificate programs. The incumbent is responsible
for managing inquiries and contacting prospective students via
telephone or email and live chat in addition to conducting student
interviews.--Duties & Responsibilities:----- Relationship-building
with prospective and continuing students, administration, faculty,
staff, and external school districts and professional
organizations.--- Provide admissions counseling to prospective
students--- Manage the admissions applications process, and
coordinate interviews between appropriate parties--- Provide
counseling and overall customer service to prospective students at
all stages in the admissions process via telephone, e-mail, live
chat and campus visits.--- Respond to new inquiries in a timely
manner and adhere to phone and email communication strategy for all
prospective students--- Effectively communicate program offerings
and details, across a range of degree programs, to prospective
students--- Maintain ongoing communication with applicants
throughout the admissions process, tracking all communications
using Salesforce and CampusNexus (CNS), when applicable.--- Attend
recruitment fairs, and applicable conventions and conferences.---
Coordinate and present program information at open houses,
informational webinars, community colleges, graduation fairs and
local businesses.--- Coordinate the scheduling of student
interviews with Faculty and/or Program Directors.--- Deliver weekly
reports and admission updates as needed to Program Directors and
Director of Admissions.--- Perform other related tasks, duties and
responsibilities as required, assigned,or directed.--Skills:-----
Proficiency with Microsoft Office applications, Salesforce or
similar customer relations management system, and experience with
integrated business software systems in higher education, including
relational databases.--- Sensitivity to cultural diversity and
ability to communicate and interact effectively with people of all
ages and diverse background--- Excellent typing skills including
speed (40 WPM minimum) and accuracy. A typing test may be required
for counselors with live chat responsibilities--- Proven ability to
work effectively as a team player--- Highly motivated, focused and
results oriented--- Ability to exercise discretion and tact in all
interpersonal contacts, and to maintain confidentiality at all
times--- Ability to manage multiple tasks according to required
deadlines--- Maintain composure under high stress conditions---
Ability to be optimistic, positive and supportive in all
interactions with others--- High level of accuracy and attention to
detail--MInimum Qualifications:-------Education:--Bachelor's Degree
from an accredited college or university; or equivalent combination
of education and relevant experience-----Experience:--Experience in
a college/university admissions department and/or two or more years
of customer service, sales or marketing
experience.-----Certifications, Licenses, etc: None--Application
Instructions:----- Please submit a resume and cover
letter--Background Check Requirements:Employment is contingent upon
successful completion of a background check (including criminal,
prior employment and education verification). Failure to
satisfactorily complete the background check may affect the
application status of applicants or continued employment of current
University employees who apply for the position.--Additional
Information:Anti-Discrimination Policy: Alliant International
University prohibits unlawful discrimination, harassment or
retaliation in its educational programs, services and activities,
and in employment practices, including but not limited to internal
promotions, training, opportunities for advancement, terminations,
relationships with outside vendors, use of contractors and
consultants, and in its admission or access thereto, on the basis
of race, ethnicity, national origin or descent, color, creed,
religion, sex, age, marital status, disability (including physical,
disease, psychiatric or psychological disability), medical
condition, pregnancy, veteran status, sexual orientation, gender
identification or expression, hair style or texture associated with
race, or any other characteristics protected by applicable
law.--Alliant International University is an Equal Opportunity
Employer, committed to ensuring a high quality of education through
the diversity of the University community and the curriculum.
Women, people of color, people with disabilities and people from
other underrepresented groups are encouraged to apply, as we
actively seek to increase diversity at all levels. The University
will conduct its programs, services and activities consistent with
applicable federal, state and local laws, regulations and
orders.--Applicants must currently be authorized to work in the
United States on a full-time basis. Offers of employment are
contingent upon the presentation of documents that demonstrate a
person's identity and authorization to work in the United States,
which are consistent with the provisions of the Immigration Reform
and Control Act.--Applicants with disabilities and applicants who
require assistance completing an application may contact Human
Resources at----or 858-635-4509.--The California Consumer Privacy
Act (CCPA) requires that we provide you with this----. This notice
is about the collection and use of your personal information. We
encourage you to read this notice carefully.--Governing
legislation: Titles VI and VII of the Civil Rights Act of 1964, the
Civil Rights Act of 1991, Title IX of the Education Amendments Act
of 1972, Section 504 of the Rehabilitation Act of 1973, the
Americans with Disabilities Act of 1990, the Age Discrimination Act
of 1975, the regulations implementing these statutes, and
applicable federal and California law.--Alliant International
University is a smoke and tobacco free
environment.--Company:--Alliant International University,
Inc.Country:--United States of
AmericaState/Region:--ArizonaCity:--PhoenixPostal Code:--85001Job
ID:--213942--
Keywords: Alliant International University, Phoenix , Admissions Counselor-Online Programs (Arizona), Other , Phoenix, Arizona
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