Cannabis Advisor
Company: Zen Leaf
Location: Phoenix
Posted on: May 16, 2022
Job Description:
Job DescriptionZen Leaf Cave CreekIsn't it time you took a step
towards a brighter way forward? Zen Leaf is growing, and we are
looking to add passionate, customer service focused talent to our
store! The Cannabis Advisor is responsible for providing
exceptional individualized customer service, educational
consulting, and in some cases patient record management.Our ideal
Cannabis Advisor has a positive upbeat attitude and a desire to
help people find the best product for their needs. A background in
retail and hospitality is highly preferred (1-2 years), but
customer service experience is required.Responsibilities
- Possess a positive attitude while greeting customers and
patients
- Be an advocate of cannabis customer care
- Help customers and patients navigate through cannabis and
educate them on how it can be used as a wellness product
- Build rapport with regular patients/customers to promote repeat
business
- Work well with others in a fast-paced, dynamic retail
environment
- Provide patients and customers alike with information on types,
methods and efficacy of various cannabis products (we do not
provide medical advice)
- Be open to continued, on-going cannabis education and
training
- Provide support to managers and other Cannabis Consultants as
needed
- Maintain a clean, organize, and sanitize workstation/store
front
- Ensure accuracy of online orders before pick-up
- Understand and apply detailed compliance regulations as
required by local and state laws
- Stock, merchandise, and replenish displays of regulated and
unregulated inventory
- Complete transactions at the POS and ensure the state monitored
inventory system (METRC, BioTrack, etc.) accurately updates the
amount of product availableRequirements
- High School Diploma or equivalent
- 1-2 years of retail or hospitality experience
- Must be 21 years of age and comply with all local, state, and
company regulations
- Required to undergo a criminal background check and appropriate
state badging (as directed by state ordinances)
- Desire to learn about cannabinoids, terpenes and product
application/consumption methods
- Ability to use office equipment (computers and printers) and
their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to
the cannabis industry and safety regulationsPhysical and Mental
Demands:While performing the duties of this job, the employee is
frequently required to remain in a stationary position, move and/or
position oneself, communicate, operate and/or prepare, place,
position objects, tools, or controls. The employee must
occasionally move packages weighing up to 20 lb. Specific vision
abilities required by this job include close observation and the
ability to adjust focus. The mental and physical requirements
described here are representative of those that must be met by an
individual, with or without reasonable accommodation, to
successfully perform the essential functions of this
position.Working Environment:Work is performed in a retail
environment. The noise level in the work environment is usually
moderate. The work environment characteristics described here are
representative of those an individual encounter while performing
the essential functions of this position.EEO Statement:Zen Leaf is
proud to be an equal opportunity employer. We place priority in an
environment of inclusion, diversity and social justice and are
committed to securing a better, brighter way forward for our
employees, our markets and our communities.
Keywords: Zen Leaf, Phoenix , Cannabis Advisor, Other , Phoenix, Arizona
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