Group Account Supervisor REMOTE

Company: EVERSANA
Location: Phoenix
Posted on: May 16, 2022

Job Description:

ESSENTIAL SKILLS: pharma agency exp a must!; HCP peer-to-peer programming experience; sales support experience; speaker bureau - med comms
As our Group Account Supervisor, you will provide day-to-day strategic and tactical leadership across a large brand by managing and delivering projects in a timely, efficient, and highly communicative manner while assuring client satisfaction with multiple stakeholders across the ecosystem. This role will be working on one of EVERSANA's complete commercialization accounts (one of our largest in the agency); very high profile.
We are flexible on location (Remote OK); strict West Coast hours are not necessary, but some flexibility is needed since the client is in CA.
The types of client deliverables that we focus on in this area of the Agency include:1) medical communications activities (e.g., KOL management, coordination of advisory boards, speaker trainings and peer-to-peer programs, in addition to digital and online initiatives and slide presentation development)2) promotional advertising deliverables (e.g., creative campaigns, patient and physician loyalty programs, sales materials, digital marketing and media planning).
Key Qualifications and Responsibilities: What's required to make an impactful contribution?You will have---

• A bachelor's degree
• 7+ years' pharmaceutical agency experience is required
• You will have experience with P2P programming; a med comms background would be very helpful
• Specific experience providing sales support for rep-driven KOL speaker programs is neededYou should demonstrate seasoned expertise in the following ---
  • Strong relationship builder, with excellent Client engagement skills - inception through delivery in a variety of therapeutic areas and deliverables
  • Strong people leader, with experience managing direct reports with a mentorship mindset for growth and career advancement
  • You will be a proactive problem solver
  • You will be curious in nature to stay informed on current trends and industry happenings
  • Excellent oral and written communication skills as well as presentation skills
  • Strong computer skills, especially PPT and MS ExcelWith this knowledge you will---
    • Support scope development and execution
    • Manage $5-10 million in revenue including reporting and productivity compliance; prepares regular forecasts and budget reconciliations. Inclusive of the revenue responsibility, is a 10% organic growth target
    • Assist creative lead and planner in executing creative and all promotional initiatives; ensures delivery of high-quality product (i.e., excellent creative, on target strategically, and on time and budget)
    • Be a cross functional team lead, engage and facilitate communication among internal agency departments and with all client contacts in order to resolve conflict, celebrate success, and achieve strong team and client relationships; properly interprets client feedback and provides direction to internal team
    • Set clear team priorities; communicates brand objectives and strategies; anticipates and adjusts for problems and roadblocks
    • Ensure agency processes and documentation completion; keeps Sr. management apprised of critical client concerns and opportunities
    • Actively participate in strategic client presentations, selling and defending the agency's point of view.
    • Challenge strategies and directions not aligned with the brand positioning; helps identify brand barriers, positioning, and strategies
    • Provide training support to new client managers who are acclimating to advertising and branding principles, and the implementation processes
    • Provide management direction and developmental support to direct reports in preparation for future positions; provides challenging and stretching assignments; empower others by providing opportunities for task management; shares ownership and visibility
    • Facilitate agency performance evaluation, development plans, and MBO plans; holds frequent development discussions and addresses areas requiring improvement
    • Attend all appropriate client meetings, market research, conventions; document key learnings
    • Gather and contribute appropriate insights, facts, and data to foster the planning and creative processes for the client and agency team
    • Stay current with industry news and competitive environment to continually expand knowledge; shares articles of interest with brand and internal teams
    • Periodic travel required
    • All other responsibilities duties as assigned
      As a people leader, you will possess highly developed emotional intelligence to accomplish the goals and tasks defined with this role, in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
      • Responsible for and oversee their respective team
      • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures
      • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives; discuss appraisal and provide regular feedback with each employee
        EVERSANA ENGAGE is a full-service healthcare marketing agency serving the biotechnology and pharmaceutical industries. As experts in patient engagement, healthcare professional marketing, and market access, we optimize communications to enhance experiences and improve outcomes. Today's multi-stakeholder era of healthcare demands a strategic and creative partner who's adept at making connections among patients, providers, and payers. That's where we live, breathe, and excel.Why ENGAGE With Us? Does your career path include making a difference in an agency where excellence, growth, and mentorship matter? If so, explore opportunities at EVERSANA ENGAGE!
        We seek individuals who thrive in a fast-paced environment and want to make impactful contributions to our brand's success in a collaborative team environment.
        In addition to fostering professional and personal growth, we celebrate each other because it's the people who work here who define our rich culture. At the same time, we are also committed to the communities we work in. From supporting go4thegoal to hosting the annual Rare Disease Night at the Movies, we are dedicated to showcasing the patients and caregivers we serve. And in all this, at our core, we have our cultural values that drive our daily interactions and decisions. Do these resonate with you? If so, we'd love to speak with you!
        OUR CULTURAL BELIEFSPatient Minded I act with the patient's best interest in mind.Client Delight I own every client experience and its impact on results.Take Action I am empowered and empower others to act now.Grow Talent I own my development and invest in the development of others.Win Together I passionately connect with anyone, anywhere, anytime to achieve results.Communication Matters I speak up to create transparent, thoughtful and timely dialogue.Own It I hold myself and others accountable for results.Embrace Diversity: I create an environment of awareness and respect.
        We are looking for people who are ready to make an impact, who have endless INITIATIVE and will invest the time and effort required to succeed, who have stared down adversity with a positive orientation and shown resilience to come out on top. We want to work with individuals who WANT TO WIN and share their success - so we can all win! They are proud and confident, yet humble. They have many skills and are still EAGER TO LEARN MORE. They bring ENERGY, they bring HEART, and they bring CHARACTER.EVERSANA is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass an employment background investigation.Imagine a career with a purpose

Keywords: EVERSANA, Phoenix , Group Account Supervisor REMOTE, Other , Phoenix, Arizona