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Express Lane Advisor

Company: Chapman Bell Rd. Hyundai
Location: Phoenix
Posted on: May 16, 2022

Job Description:

Job DescriptionChapman Hyundai Phoenix is looking for Express Lane Advisors to join our team! In this role, you will influence the customer experience in the service department, and will be well versed in product offerings, vehicle needs, technician recommendations, and outstanding customer service. Successful candidates are outgoing, influential, and enjoy meeting and connecting with new people each day. We welcome individuals who are new to the automotive industry who have experience in another customer service or sales role. Come join our team!Job Responsibilities:

  • Assist customers with scheduling services, writing service orders, and advising of necessary service, estimating cost and time to complete repairs
  • Obtain customer authorizations and collect payments
  • Communicate completion times, service expenses, and possible changes to customers
  • Prioritize required services and monitor the progress of vehicle repair throughout the day
  • Ensure that the daily inventory of technicians' time is sold to service customersDesired Skills, Qualifications and Experience:
    • Previous customer service or sales experience preferred
    • Prior service advisor/writer experience is plus!
    • Friendly and welcoming personality
    • Excellent communication and customer service skills
    • Driven to achieve sales goalsDeal Breakers:
      • Professional appearance required
      • Flexible schedule availability Monday – Saturday (you will have one weekday and Sundays off)
      • Must possess a valid driver's license and clean driving record
      • Must be willing to undergo a pre-employment background check and drug screenWhat We Offer:
        • Ability to control your own income - $2500 - $4000 per month is average, but your income is determined by your total sales volume
        • Low-cost medical, dental and vision insurance
        • Paid time off and holiday pay
        • 401(k) retirement plan with company contributions
        • Life insurance and disability coverage
        • Employee/family car buying discounts
        • Employee assistance programs, onsite health clinics and more!#ZR

Keywords: Chapman Bell Rd. Hyundai, Phoenix , Express Lane Advisor, Other , Phoenix, Arizona

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