Full Time Front Desk
Company: Best Western InnSuites Phoenix Hotel
Posted on: May 16, 2022
Job Description We need your smile We are seeking fun loving,
professional customer care personalities to complete our winning
front desk team. We are searching for kind, caring and responsible
team players to help us deliver excellent service to our hotel
guests. Take reservations via phone or in person. Check guests in
and out in an efficient and friendly manner. Answer phones within
three rings, route calls, and take messages. Respond immediately
and follow through answering guest requests and complaints. Offer
information, assistance and directions. Communicate with other
departments to fulfill guest's needs, delivering exceptional guest
service in every guest encounter. Responsible for cash bank, daily
paperwork, balancing cash, credit cards and deposits at the end of
every shift. Update information in property management syste.
Verify bill with guest, post neccessary charges, adjustments and
payments. Coordinate and communicate all room moves, late
check-outs and stay-overs to approriate personnel. Check bucket and
verify information in the property mangement system. Dependability
is a must.
Keywords: Best Western InnSuites Phoenix Hotel, Phoenix , Full Time Front Desk, Other , Phoenix, Arizona
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