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Full Time Front Desk

Company: Best Western InnSuites Phoenix Hotel
Location: Phoenix
Posted on: May 16, 2022

Job Description:

Job Description We need your smile We are seeking fun loving, professional customer care personalities to complete our winning front desk team. We are searching for kind, caring and responsible team players to help us deliver excellent service to our hotel guests. Take reservations via phone or in person. Check guests in and out in an efficient and friendly manner. Answer phones within three rings, route calls, and take messages. Respond immediately and follow through answering guest requests and complaints. Offer information, assistance and directions. Communicate with other departments to fulfill guest's needs, delivering exceptional guest service in every guest encounter. Responsible for cash bank, daily paperwork, balancing cash, credit cards and deposits at the end of every shift. Update information in property management syste. Verify bill with guest, post neccessary charges, adjustments and payments. Coordinate and communicate all room moves, late check-outs and stay-overs to approriate personnel. Check bucket and verify information in the property mangement system. Dependability is a must.

Keywords: Best Western InnSuites Phoenix Hotel, Phoenix , Full Time Front Desk, Other , Phoenix, Arizona

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