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Supply Growth Specialist (Remote US & CA)

Company: Dolly Inc.
Location: Phoenix
Posted on: May 15, 2022

Job Description:

Supply Growth Specialist

About Dolly

Dolly is the leading on-demand delivery service for big and bulky items. Our highly rated delivery services give consumers, retailers, and drivers complete control - offering convenience and affordability that's absent in traditional delivery options. Our dedicated drivers, called Helpers and Hands, are at the heart of the service and have successfully moved and delivered nearly two million items.

We are a remote-first technology company with headquarters in Seattle, currently servicing 40+ markets and will soon be everywhere nationwide. We're passionate about creating a customer-centric brand that brings customers back time and time again. Our team is ambitious and humble, with innovation at the core of everything we do.

About The Role

We are looking for a highly motivated individual to join the Supply Operations Team. As the Supply Growth Specialist at Dolly you will support and focus on growing our national base of drivers and movers -- our Helpers and Hands. This role requires a results oriented self-starter who can both make directional decisions based on data and experience, and take quick and decisive action to test and further our understanding and tooling for Helper acquisition.

This role will report to the Supply Growth Manager.

As a Supply Growth Specialist, you will:

  • Partner and work with diverse teams -- sales, ops, marketing, and more -- to best understand and anticipate our supply needs in practice.
  • Creatively set up, maintain, and improve funnel pipelines, alongside Supply Growth Manager.
  • Tackle unique supply acquisition challenges with varied and innovative approaches, seeing through brand new acquisition programs and syncing data-driven successes with market-sensed feedback.
  • Establish new market timelines, milestones, and target quantities of Helpers and Hands. Ensure systems are prepped for launches and expansions.
  • Ensure that candidates are quickly progressing through the applicant pipeline.
  • Maintain and update the training program for onboarding new supply, curating new content where needed.
  • Ensure that new and existing supply are compliant, all documentation, insurance is up to date/active and background checks are within regulations.

    Who you are and what you bring:

    Fundamentals:
    • 2+ years of professional experience in related marketplace company or other high-growth startups and/or tech-enabled logistics, transportation, or freight brokerage
    • An experimentation mindset and the ability to constantly pilot new methods & process
    • Able to communicate with a range of audiences and stakeholders
    • The ability to context-switch rapidly, manage competing priorities with ease, and at times maintain high velocity under uncertainty.
    • Self-starting: you figure processes out-- and think about how to make them better.
    • Comfortable and confident crafting and writing outward facing documentation, macros, and SOPs.

      Differentiators:
      • Startup experience - familiar with the urgency and scrappiness of early-stage dynamic
      • Fountain and/or ATS experience
      • Sales or account management experience
      • Experience with data (SQL, Metabase)

        Dolly is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, family or parental status, or Veteran status.

        Dolly offers a competitive benefits package that includes medical, dental, vision, 401k, unlimited PTO, and equity.

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Keywords: Dolly Inc., Phoenix , Supply Growth Specialist (Remote US & CA), Other , Phoenix, Arizona

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