100% Remote Higher Level CSR Role. GREAT Pay!! Must Live In Arizona!
Company: Aston Carter
Posted on: January 16, 2022
***The biggest "ask" for this position is having TRULY OPEN
availability, Monday thru Sunday. You will not be able to request
specific days off for your initial schedule. If offered a position,
you will be given a set permanent schedule after training. Shift
bids happen twice a year.***Job Description:
- Escalation Support agents will be solving complex incoming
cases via phone, email, or chat every day.
- You will be aligned with 1 of the 3 groups in the marketplace:
consumers, merchants, and drivers.
- When the "customers" have issues the Agents will be 100%
dedicated to them.
- There will be very critical situations that you will have to
- Agents need to be able to navigate through challenges and
- The most severe cases will be handled by the managers.Benefits:
- Excellent starting pay
- Real growth opportunity in an actual career role
- Fantastic benefits with a well known company
- Paid trainingTop Skills:Customer support, Customer service,
Inbound call, Chat support, EmailAdditional Skills &
- Best To Have -2+ years of experience handling inbound customer
issue resolution using chat, email, or phone.
- Call center, heavy phone work, email handling or chat support
are a MUST to be considered for this role
- Strong Computer Skills, ability to navigate multiple systems,
de-escalation experience.Experience Level:Mid-High Level***For
immediate interest, email me, Terry Guerra at
firstname.lastname@example.org. Please include your most up to date
resume, contact information and the best time to reach you. Thank
About Aston Carter:
At Aston Carter, we 're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients '
capabilities by seeking solvers and delivering solutions to address
today 's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit Aston Carter is a company within Allegis Group, a global
leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email for other accommodation options. However, if you have
questions about this position, please contact the Recruiter located
at the bottom of the job posting. The Recruiter is the sole point
of contact for questions about this position.
Keywords: Aston Carter, Phoenix , 100% Remote Higher Level CSR Role. GREAT Pay!! Must Live In Arizona!, Other , Phoenix, Arizona
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