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Customer Account Representative

Company: Kokomo Grills
Location: Phoenix
Posted on: November 22, 2021

Job Description:

Seeking qualified customer account manager with a high customer focus and the ability to be the point of contact for all services during production process from start to finish. You will be entering customers into our systems and process the orders, ordering materials, answering customer questions, and scheduling deliveries.The perfect candidate is a super friendly professional who loves to work with people.Responsibilities:

  • Process orders in Quickbooks and similar systems
  • Respond to inquiries from customers regarding past, current and pending orders
  • Answering phone calls, faxes, and emails
  • Filing paperwork
  • Solve customer issues
  • Upkeep office equipment
  • Utilize database to enter and/or receive information
  • Must have Microsoft Office experience
  • Excellent CRM skills
  • Ability to work in QuickBooks efficientlyQualifications:
    • Minimum of 2 years of related customer service experience preferred
    • Data entry skills a must
    • High School Diploma is required
    • Must be a team player and perform well under pressure
    • Computer literate & skilled navigating through multiple screens
    • Strong verbal communication required to coordinate with customers as well as the outside sales team and sales management via telephone
    • Excellent listening & communication skills are required to promptly respond to customer inquiries
    • Quickbooks experience
    • Type 50 WPM
    • Must be able to use Excel Related keywords: customer service, customer service representative Job Type: Full-timePay: $14.00 - $16.00 per hourBenefits:
      • Employee discount
      • Paid time offSchedule:
        • 8 hour shift
        • Monday to Friday
        • Weekend availabilitySupplemental Pay:
          • Bonus payWork Location:
            • One locationWork Remotely:
              • No

Keywords: Kokomo Grills, Phoenix , Customer Account Representative, Other , Phoenix, Arizona

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