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Admissions Counselor

Company: Cultural Experiences Abroad, Inc.
Location: Phoenix
Posted on: November 22, 2021

Job Description:

Company ProfileStudying abroad is more than just an academic experience - it's a life experience! At CEA, we've made it our mission to provide high quality and unique academic and cultural experiences abroad. As students and universities grow ever more cognizant of the key role study abroad plays in gaining the knowledge and skills that characterize globally competent and employable graduates, CEA is uniquely positioned to support them. We're here to help universities internationalize their institution, education, students, and faculty through a range of academic programs and services. Our experienced teams across the globe are driven by a passion and belief in CEA's mission, and have dedicated their lives to supporting students throughout their study abroad journey. CEA is headquartered in Phoenix, Arizona, and employs a diverse team of education abroad professionals and educators in 20 cities around the world---and counting!Position SummaryThe Admissions Counselor will qualify and recruit U.S. and Canadian students for CEA Study Abroad programs. They are responsible for meeting established student application goals by proactively contacting and advising prospective students via phone and email regarding CEA programs and the application process.Position Duties/ResponsibilitiesThe job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned to assist with achieving certain goals, meeting expectations and supporting business needs.* Meet and exceed individual recruitment goals Work with prospective students, primarily over the phone, to facilitate the application process* Develop and maintain knowledge of all CEA program offerings, policies and procedures in order to accurately advise students* Demonstrate an excellent level of customer service* Utilize Customer Relations Management (CRM) tool to maintain accurate student recordsEducation and Experience Requirements* Completed Bachelor's degree required* 1-2 years of sales and/or customer service preferred* Interest in or experience with study abroad preferred* Ability to excel independently and collaboratively* Excellent organizational and time management skills* Outstanding written and verbal communication skills* Experience using CRM databases preferred* Proficient in MS Office: Word, Excel and Outlook* Ability to work in a fast-paced environment

Keywords: Cultural Experiences Abroad, Inc., Phoenix , Admissions Counselor, Other , Phoenix, Arizona

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