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Warehouse Operations Manager

Company: Kuehne Nagel
Location: Phoenix
Posted on: October 12, 2021

Job Description:

Kuehne + Nagel is looking for an Operations Manager to join our team! If you have great leadership skills and thrive in a fast paced and hands on environment, then this may be the role for you!

Your Role

The Operations Manager is responsible for directing the daily activities of the distribution operations, including labor scheduling, supervision and the proper utilization of space, equipment and manpower. Key responsibilities include: Staffing, warehouse operations, maintenance of the KN Areas and equipment, implementation of quality, safety, security, housekeeping and sanitation programs, budgeting, P&L and customer service.

Your Responsibilities

  • Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility.
  • Plan and schedule all logistics services including receiving, inspection, storing, delivery, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner, and in compliance with all applicable regulatory and quality standards.
  • Plan long range labor needs based on sales forecasts and input from management.
  • Make recommendations to Business Manager on programs to improve operations.
  • Attend and when applicable host warehouse meetings.
  • Interact with Business Manager and Warehouse Supervisor to establish goals.
  • Develop a space utilization plan to meet prescribed cost and services standards.
  • Monitor the space layout plan to ensure it continues to meet company standards.
  • Develop and implement an effective product locator system and update as necessary.
  • Direct the operations of the supervisor personnel to achieve prescribed objectives.
  • Develop procedures to ensure the efficient operation and utilization of all operating equipment.
  • Develop, implement and direct programs to ensure the safety and security of all personnel, equipment and property.
  • Create and manage housekeeping program in warehouse.
  • Ensure current and accurate inventory control.
  • Assure that orders are picked and processed timely and within prescribed quality and performance levels.
  • Ensure the accurate and timely preparation of reports regarding warehouse operations.
  • Budgeting development with Business Manager/corporate guidance and support; P&L responsibility.
  • Maintain employee awareness of and compliance to the Kuehne + Nagel Quality, Safety & Health, Environment, and Security
  • Management Systems, (QSHE).Maintain compliance to ISO 9001 and AS 9100/9120 Quality Management Systems as applicable.
  • Coordinate and assist with internal and external QMS, Compliance, Customer and Operational audits.
  • Ensure required training is provided to all employees in support of the QMS according to the Training Matrix.
  • Ensure the updating of Work Instructions and Job Aids in support of the QMS.
  • Ensure that discrepancies are documented using the appropriate reporting systems (TIPs, eCATS, QN's)
  • Interact and supply reporting as necessary with customer business leaders.

Your Skills and Experiences

  • Four years of management experience in a faced-paced logistics environment.
  • Strong customer orientation and problem solving skills.
  • Proven proficiency in an automated warehouse environment, working knowledge of WMS technologies.
  • Successful track record in leadership and supervising the work of subordinates.
  • Experience with aerospace industry standards and requirements a plus.
  • Experience with ISO 9001 and AS 9100/9120 Quality Management Systems a plus.
  • Successful communication - written and verbal.
  • Establish priorities and multi-task.
  • Possess professional business demeanor

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

Keywords: Kuehne Nagel, Phoenix , Warehouse Operations Manager, Other , Phoenix, Arizona

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