What does an outstanding Customer Service Associate
You will take inbound calls from banking and merchant customers,
answer questions, assist with researching and resolving issues. We
want our customers to receive a WOW experience. We want someone who
has the ability to be an active listener and is able to express
empathy to the customer. Use your great verbal and written
communication skills to provide assistance to our customers. Do you
love providing world class customer service in open fun
environment? If you answered yes, we want to work with you.
As a Customer Service Associate, you can look forward
PEOPLE who are caring and friendly and want you to succeed
Great CULTURE, Team environment that is fun, encouraging and
Taking PRIDE in what we do
Basic requirements for consideration:
one year customer service experience
Experience with internet navigation and technology.
Experience with an online bill pay service.
Strong work tenure with previous roles lasting a year or
One year of Call Center experience
Fiserv offers a competitive compensation and benefits program
Medical/Dental/Vision Coverage (eligible on your
first day of employment), On site cafeteria, Unlimited free
beverages, Tuition Reimbursement, casual dress environment,
Lucrative paid time off program.
Pre-employment background, credit, and drug test are
Learn more about us.
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services” But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE™ 500 company and one of FORTUNE
Magazine World’s Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with our card solutions team.
Card Services authorizes and settles point-of-sale (POS) and ATM
transactions, monitors and drives ATMs, provides nationwide
switching of debit, credit, prepaid and ATM transactions, and owns
the Accel® Network. We provide clients with proven solutions to
maximize profit, reduce cost, and mitigate risk.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.