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Unemployment Claims Processor

Company: Gallagher
Location: Phoenix
Posted on: July 22, 2021

Job Description:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Position Summary:

The Claims Specialist handles moderately complex/challenging claims issues.

Essential Duties and Responsibilities:

  • Ensures the accuracy and completeness of claims forms.
  • Investigates coverage questions and problems.
  • Works closely with clients, producers, client service staff, insurance carriers.
  • Identifies and resolves problems in a timely fashion following established guidelines.
Key Responsibilities:
  • Processing unemployment insurance claims including determinations, wage audits, appeals, hearings, reimbursements, and payments Collecting and analyzing data to prepare annual member contributions
  • Preparing progress reports, cost benefit analysis, and utilization reports
  • Reviewing, understanding, and ensuring compliance with statutes, regulations, laws, and internal procedure
  • Training clients on how to reduce UI losses
Required:
  • High school diploma.
  • 2 or more years related experience.
  • Good understanding of claims processing and the insurance brokerage business.
  • Licensing required.
Desired:
  • Unemployment insurance claims processing experience
  • Bachelor's degree (preferred)
  • Human resources or school district administration experience (preferred)
  • Excellent organization skills with high attention to detail • ability to manage time and projects appropriately
  • Outstanding customer service and communication skills
  • Comfortable presenting to small/large groups in person and online
  • Advanced Microsoft Office abilities
U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or older
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure
Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Additional Information


Keywords: Gallagher, Phoenix , Unemployment Claims Processor, Other , Phoenix, Arizona

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