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Sr. Investment Consultant, Portfolio Solutions Group

Company: Charles Schwab Corporation
Location: Phoenix
Posted on: June 12, 2021

Job Description:

Your Opportunity

Fundamentally, we believe all investors should have access to advice and financial guidance without compromise. We help clients achieve their financial goals through proactive wealth management solutions utilizing a meticulous investment methodology. With a focus on inspiring client loyalty and a commitment to employee engagement through career development, we support clients and employees in reaching their goals.

This position is part of a team of professionals who provide guidance to clients over the phone. Our Investment Consultants partner with clients to understand their goals, wishes, and concerns so that they can successfully plan for their financial futures. This role includes uncovering and understanding how life events will impact client needs. Our Investment Consultants work with clients to provide confidence and clarity regarding their overall financial lives and provide impactful recommendations that will benefit and help strengthen their overall plan.

What you are good at

As an Investment Consultant at Charles Schwab, you will provide mass affluent clients with planning guidance, suggestions around their financial needs and goals, and recommend investment solutions aligned with their overall wealth management needs. Specific responsibilities include:

Planning and Portfolio Strategies

  • Partner with clients via phone based interactions to ensure their current managed solution is in the client's best interest
  • Serve as a product professional and team resource for all wealth management needs at Schwab
  • Prepare for client appointments by reviewing financial plan details and create potential investment recommendations and action items for the client
  • Quickly build rapport with clients and engage in thorough discovery conversations to better understand their financial needs
  • Proactively educates and delivers financial planning solutions for clients

Business Development and Retention

  • Partner with professionals to deliver on the holistic wealth planning needs of mass affluent client base to include the 13 Wealth Management Issues and other financial planning topics
  • Demonstrate the value and importance of partnering with an investment professional on an ongoing basis
  • Recommend and subsequently enroll clients into managed solutions based on the client's individual plan and personal needs
  • Apply a consultative approach to assess and determine appropriate solutions to meet client's goals and needs
  • Excels in uncovering development opportunities to further deepen our clients' overall relationship
  • Proactively follow-up with clients to resolve service requests

Relationship Management and Organization

  • Proactively contact clients via phone and digital methods
  • Manage client appointments and personal calendar to ensure availability and serve as a model of efficient practice management to peers
  • Conduct follow-up appointment activities and connect clients with internal specialists or departments based on individual needs
  • Be a leader of organizational change
  • Identify and influence new technologies to improve the client experience
  • Proactively identifies risk to the firm and takes steps to mitigate where appropriate
  • Educate and mentor peers to ensure their success by sharing best practices.

Additionally, you will have the opportunity to:

  • Be a leader in a fast-paced environment where you will work on a collaborative team of 10-12 professionals with a supportive manager focused on your professional development and coaching to achieve your long-term career aspirations
  • Learn from a variety of mentors, coaches and leaders that are focused on you and your career at Schwab
  • Respond to client research and service requests, including questions regarding their portfolio, financial markets, cashiering, and account opening and funding.
  • Demonstrate a strong passion for planning, understanding of the markets, empathy, energy, and problem solving while delivering unparalleled value and outstanding service to our clients.
  • Provide investment education to our clients to empower them to make well-informed financial

What you have

We place a premium on high performance, quality service and the ability to execute our strategy. Essential skills include:

  • CFP designation required
  • Active FINRA Series 7
  • Active FINRA Series 66
  • Bachelor's degree required
  • Minimum of 5 years of financial services experience
  • Entrepreneurial and a self-starter mentality
  • Polished interpersonal and communication skills
  • Able to quickly adopt new technology and utilize a variety of data and systems
  • Strong analytical skills and attention to detail in order to adhere to policies, procedures and guidelines.
  • Collaborative and relationship-focused work style with demonstrated success in a team based environment.
  • Open to ongoing coaching and development to achieve positive client outcomes and career aspirations


Keywords: Charles Schwab Corporation, Phoenix , Sr. Investment Consultant, Portfolio Solutions Group, Other , Phoenix, Arizona

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