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Common Area Attendant ($13.50 hr) - Wyndham Orange Tree Resort - Earn an incentive up to $750

Company: Wyndham Destinations
Location: Paradise Valley
Posted on: June 12, 2021

Job Description:

Go Put the World on Vacation At Travel + Leisure Co. our goal is simple: to put the world on vacation. We're the world's leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: , the largest vacation ownership company with 230 vacation club resort locations across the globe; , the world's foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and , offering travel products and services all inspired by top online and print travel content, including travel booking platform , subscription travel clubs and branded consumer products.Common Area Attendant (video)A Common Area Attendant will support general resort operations by cleaning and maintaining all indoor and outdoor common resort areas and maintaining resort quality standards. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations. Earn an incentive up to $750 Essential Job FunctionsResponsibilities include, but are not limited to:- Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests: Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products.Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors. (55% time)- Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (15% time)- Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and StandardOperating Procedures. (15% time)- Build a "Count On Me" Culture: Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)- Performs other duties as needed (5% time)Minimum Requirements and Qualificationsa) Education- High School diploma or equivalentb) Training requirements- N/Ac) Knowledge and skills- Detail oriented with organizational skills- Familiarity with cleaning products and equipment- Ability to read and comprehend routine instructions, short correspondence and memos- Ability to give high priority to customer service- Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff-Must be people oriented and able to work independently or with others as neededd) Technical Skills- Small cleaning equipment experience- Experience with cleaning chemicals- Experience with general cleaning conceptse) Job experience- Six months related housekeeping or building maintenance experienceUnless there is a legal requirement, experience will be accepted for the education requirement.A World of InclusionHospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@, including the title and the location of the position for which you are applying.Job Requisition: R-19842

Keywords: Wyndham Destinations, Phoenix , Common Area Attendant ($13.50 hr) - Wyndham Orange Tree Resort - Earn an incentive up to $750, Other , Paradise Valley, Arizona

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