Queen Creek, Arizona
Clinical Care Operations
As a Registered Nurse RN House Supervisor you will be leading a
high quality team with expertise in patient care. Our amazing
leaders continually provide leadership in clinical, financial, and
personnel as well as active participation in department shared
leadership and facility wide committees. As a member of our team,
you will play a vital role in ensuring our patients receive the
best care possible. Join us today as an integral part of a team
within a Level 1 trauma designated hospital.
Banner Ironwood Medical Center. It is our privilege to provide
the very best clinical care, as well as the very best patient
experience for you. We are pleased that we have been able to
provide an excellent patient experience and achieve high quality
care outcomes since opening in 2010. The physicians, staff and
volunteers are dedicated to providing you and your family patient
centered care in a comfortable and healing setting.
Banner Ironwood Medical Center is committed to meeting the
ever-changing needs of the southeast communities of metropolitan
Phoenix. Our first patient tower has 47 beds, including eight LDR
rooms and can accommodate up to 86 beds when fully equipped. We
also feature a full service emergency department, four surgical
suites and medical imaging services. With our 80-acre campus, more
than 500 beds and supporting health services could be built on our
site. This means an exceptional opportunity for you to establish a
career where the potential for growth is limitless.
This position provides administrative supervision of campus
workflow, resource utilization and management, and operations for
all clinical and non-clinical departments during assigned shift.
Responds to facility emergency situations, initiates disaster
notification processes, facilitates patient placement and
communicates with media.
Assesses overall staffing effectiveness and adequate throughput
by ensuring the appropriate number, competency and skill mix of
staff are involved in the provision of needed health care services
according to census, acuity, and responsible use of labor
Responds to and assesses all codes and other crisis situations,
implements plan, and evaluates response. Understands and utilizes
the appropriate chain of command as needs arise.
Serves as a professional resource to patients, families,
physicians, and staff by prioritizing, mediating and resolving
concerns. Interprets organizational policies and facilitates
Interprets and ensures regulatory compliance of business entity
policy and procedures. Provides expertise and serves as a resource
to committees and departments.
Demonstrates an expectation and support for continuous quality
Demonstrates leadership through coaching, performance
evaluations, corrective actions and development opportunities to
create a culture of learning. Functions as a role model and
encourages staff to participate in their own development.
- May be responsible for selection, orientation, on-boarding, and
8.This position must know the resources needed to resolve
problems and when to use them in order to facilitate facility
operations, particularly during off hours. Internal customers: All
levels of nursing management and staff, medical staff, and other
health care members for the purpose of integrating services,
improving patient care, ensuring effective communications and
facilitating decision making in clinical practice and business
related issues. External customers: Patients and families regarding
patient care issues, physicians regarding patient care, and JCAHO,
state, federal and community agencies regarding compliance with
laws and regulations. This position is pivotal for the organization
in maintaining effective patient care and throughput and
facilitating patient, employee and physician satisfaction.
BSN or MSN required for all new hires to the position after May
1, 2018. Incumbents in the position as of May 1, 2018 must possess
a strong knowledge of nursing and/or healthcare operations as
normally obtained through a bachelor's degree in nursing,
healthcare, or related field.
Requires a current RN license in state of practice. ACLS
certification required. (Note: ACLS is not required for incumbents
working in a Behavioral Health Hospital setting). PALS
certification may be required, based on facility assignment.
Must possess a strong knowledge and understanding of the
provision of clinical care as normally demonstrated through 3 years
of experience in an acute care setting. Requires excellent,
demonstrated verbal and written communication, negotiation, problem
solving and conflict resolution skills; high level and critical
decision making ability; comprehension of law, policies,
procedures, standards and practices. Must be effective in matrix
management. Employees working at Banner Behavioral Health Hospital
must possess an Arizona Fingerprint Clearance Card at the time of
hire and maintain the card for the duration of their
Additional related education and/or experience preferred.