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Sales Trainer

Company: Concentrix
Location: Phoenix
Posted on: June 12, 2021

Job Description:

Please Note: Job cannot be performed in the state of Colorado, USA.

Job Title:

Sales Trainer

Job Description

Concentrix is looking for high energy, positive, and experienced sales trainer candidates to join their fast growing team supporting one of the biggest and best global technology companies with over $180B in annual sales! The Digital Ads Sales Trainer II is responsible for delivering client focused training to address the new hire, product update and ongoing and developmental training needs of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. This role is based in our beautiful state-of-the-art downtown Tempe facility, conveniently located off the I-10 and I-60 with plenty of free covered parking and great views of the city in our floor to ceiling open space work environment. Come join our team - we're growing and we need the best to continue to be the best!

Relocation assistance provided

Essential Functions/Core Responsibilities

  • Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
  • Have fun with dynamic role-play through various scenarios your team will face helping our client assist their customers with strategies to grow their business.
  • Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
  • Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities
  • Further develop sales performance through training, coaching, and motivation.
  • Accountable for achieving individual training performance metrics
  • Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
  • Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
  • Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients

Candidate Profile

  • Proven experience in sales training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.); has previous experience coaching towards a structured consultative sales methodology (ie. SPIN, Challenger, Sandler, NeedsBased Selling, etc)
  • Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
  • Outstanding training delivery skills, strong classroom presence, and ability to create environments of high engagement- including online training
  • Collaborative work style; willing to coach (people development) and be coached by others.
  • Able to work independently across a broad range of activities.
  • Proven experience driving accountability; navigating and adapting to change quickly
  • 2+ years Google Ads Experience required
  • Google Ads Certification or extensive experience in Digital Advertising required
  • Excellent Facilitation skills
  • Capable of tying insights from training to overall performance

Career Framework Role

Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills

Analyzes possible solutions using standard procedures and principles

Builds knowledge of the organization, processes and customers Solves a range of straightforward problems

Receives a moderate level of guidance and direction

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location:

USA Tempe AZ - Fountainhead Pkwy

Language Requirements:

Time Type:

Keywords: Concentrix, Phoenix , Sales Trainer, Other , Phoenix, Arizona

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