Issue Remediation
Company: MUFG
Location: Phoenix
Posted on: June 12, 2021
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Job Description:
Issue Remediation Your potential. Your opportunity. Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group
(MUFG), the 5th largest financial group in the world (as ranked by
S&P Global, April 2020). In the Americas, we're 13,000
colleagues, striving to make a difference for every client,
organization, and community we serve. We stand for our values,
developing positive relationships built on integrity and respect.
It's part of our culture to put people first, listen to new and
diverse ideas and collaborate toward greater innovation, speed and
agility. We're a team that accepts responsibility for the future by
asking the tough questions and owning the solutions. Join MUFG and
be empowered to make your voice heard and your actions count. Job Summary: Reporting to a senior level manager, the Operations Initiatives
Analyst I is responsible for managing operational initiatives for
the line of business to include process improvement initiatives,
service, or efficiency initiatives, new product or system
introductions, and merger related activities. Identifies
appropriate solutions and makes recommendations to Management. The
Analyst is dedicated to meeting the expectations and requirements
of internal and external customers and is responsible for leading
the effort to implement solutions and processes to enhance
workflows of the department/division. The analyst ensures the
assigned initiatives are properly documented and tracked as well as
delivered on time and within budget. May manage one FTE. Major
Responsibilities: Plans and leads business unit operational
initiatives from initiation to implementation. Articulates the line
of business needs/requirements including identified solutions
within the organization to obtain project buy-in. Responsible for
ensuring the development of procedures, workflows, communications,
and training activities related to the implementation of change
initiatives. Partners with business unit managers to understand the
needs and current processes of the unit to spearhead initiatives
for process improvements. Leads the effort to design and implement
innovative and creative solutions based on business needs resulting
in improved efficiencies. Delivers assigned initiatives on time, on
budget, and within scope. Provides regular status updates including
reporting obstacles or variances that cannot be resolved that would
impede the delivery of the project on time and within budget. May
manage one FTE. Typically requires a Bachelors Degree in business or other
equivalent experience. Minimum 3 years leading and implementing
change initiatives preferably within a financial services
environment, or equivalent work experience. Fully capable of
handling business line initiatives with minimal support. Has
demonstrated priority setting, problem solving, negotiating, and
conflict management skills. Functional, technical, and operational
organization skills required, including the ability to develop
strong alliances at all levels within the organization. Sound oral,
interpersonal, and written communication skills. . Sound decision
making skills that demonstrate originality, flexibility, and
resourcefulness. Action oriented; Ability to adapt to change and
implement quickly based on overall direction and needs of the
company. Ability to manage multiple priorities and commitments
concurrently. Demonstrated computer skills utilizing applicable PC
applications to include Microsoft, Web, and bank related
applications. Stay abreast with industry trends. The highest level
of integrity, customer focus, and partnership is a minimum standard
requirement. Must be a self starter and have the ability to work
independently. Ability to coordinate and direct activities of
others The above statements are intended to describe the general nature
and level of work being performed. They are not intended to be
construed as an exhaustive list of all responsibilities duties and
skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action
Employer and committed to leveraging the diverse backgrounds,
perspectives, and experience of our workforce to create
opportunities for our colleagues and our business. We do not
discriminate in employment decisions on the basis of any protected
category. A conviction is not an absolute bar to employment. Factors such
as the age of the offense, evidence of rehabilitation, seriousness
of violation, and job relatedness are considered in all employment
decisions. Additionally, it's the bank's policy to only inquire
into a candidate's criminal history after an offer has been made.
Federal law prohibits banks from employing individuals who have
been convicted of, or received a pretrial diversion for, certain
offenses.
Keywords: MUFG, Phoenix , Issue Remediation, Other , Phoenix, Arizona
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