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After Hours Agent

Company: Knight Transportation
Location: Phoenix
Posted on: June 11, 2021

Job Description:

Job Description

Afterhours Support Team

Position Responsibilities:

Develop relationships with driving associates and be their point of contact if they encounter problems or have questions while on the road after hours and weekends Help keep drivers safe and understand what each driving associate is capable of Display good work ethic and commitment to our service-oriented culture Communicate with customers when problems arise with a load Ensure compliance with all company policies, procedures, safety rules, as well as all state, federal, and DOT regulations Record high volume of incoming and outgoing calls and note what actions were taken

Position Qualifications:

A plus to have experience in transportation industry Demonstrated track record of achievement and success Demonstrated track record of good attendance and long-term employment Desires a fast-paced, dynamic work environment Call Center experience Call center management a plus Typing speed 35 wpm Microsoft Office Suite Experience 2 References (1 Professional & 1 personal)

Why work for Knight Transportation:

Fun, exciting, fast paced atmosphere High level of job security Growth opportunities We are willing to train in the transportation industry


Medical, dental, vision insurance available after 60 days 401K available after 90 days

Keywords: Knight Transportation, Phoenix , After Hours Agent, Other , Phoenix, Arizona

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