Account Manager Ports
Company: Knight Transportation
Posted on: June 11, 2021
Primary Purpose and Essential Functions Incumbents are to meet
all customer expectations by providing world class service through
effective communication to both internal and external customers
while improving company profitability. Incumbents may be assigned
to work weekend, 2nd or 3rd shift based on company and customer
needs.Ensure all info is accurate and entered correctly. Ensure all
loads are meeting service requirements. Track loads and provide
accurate efficient updates. Frequently contact customers to ensure
compliance with contracts and to acquire new opportunities to
handle their freight. On-board new customers. Assist planners with
freight and trailer needs. Stay current on rates and capacity and
keep other departments and/or LOB's informed. Ensure a successful
hand off to next shift and those Customer Account Managers are
informed of on-going concerns. Produce quality opportunities
through lead generation. Proactively work to assist others in
achieving the organization's objective.
Skills: Must be proficient with MS Office applications (excel,
word, outlook, etc.) Must possess outstanding telephone skills.
Must be able to set priorities. Must possess excellent time
management skills. Must be able to work in a fast-paced team
environment. Must be able to adapt to changing priorities.
Education: Bachelors degree or equivalent combination of education
and/or experience required. Experience Required: Previous customer
service or related area in transportation industry preferred.
Account Manager K
Keywords: Knight Transportation, Phoenix , Account Manager Ports, Other , Phoenix, Arizona
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