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Unit Coordinator I (Pool)

Company: Connections Health Solutions
Location: Phoenix
Posted on: April 10, 2021

Job Description:

Connections Health Solutions is a behavioral health company that provides crisis stabilization and access to care for anyone needing behavioral health services. We are hiring a Unit Coordinator I for the Urgent Psychiatric Center (UPC) who willprovide administrative and clerical support of clinical services. The Unit Coordinator I will oversee the patient registration process, insurance verification, answering of phones, general office projects, tracking of unit census, and coordination with clinical staff to ensure efficient functioning of the unit.Registers individuals for services, including verification of AHCCCS eligibility, enrollment with the RBHA, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments (if applicable). Works collaboratively with the clinical team and communicates any concerns regarding a patient's presentation (psychiatric or medical) to the appropriate discipline. Greets and receives visitors. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Oversees episode of care in electronic health record with accuracy and efficiency. Coordinates the discharge of patients with other inpatient facilities and within the electronic health records. Obtains clinical records/documents as requested. Communicates information to physicians, nurses and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.Assists with Title 36 process. Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit.Coordinates the ordering of patient meals, equipment, and maintains unit supplies necessary for daily activities.Promotes a welcoming environment with excellent customer service. Serves as a resource to families, visitors and vendors.Answer incoming calls, provide information, transfer calls and/or take messages as necessary. Minimum Qualifications:High School Diploma or EquivalentAt least 1 year of exceptional service customer service-oriented work experienceAt least 3 years of clerical experiencePreferred Qualifications:Previous behavioral health experience

Keywords: Connections Health Solutions, Phoenix , Unit Coordinator I (Pool), Other , Phoenix, Arizona

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