Customer Support Rep - Overnight Shift - $15.50
Company: Aerotek
Location: Phoenix
Posted on: April 10, 2021
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Job Description:
Description:Customer Support Rep will be the first point of
contact for clients in need of technical support. Candidate will be
responding to clients via chat, phone, and email; addressing
questions/concerns and technical issues regarding online testing
taking/exams. Onsite Customer Support Rep will also be responsible
for maintaining accurate and well-ordered notes. Support Reps will
also be responsible for proctoring exam takers to ensure that they
aren't using any materials not allowed & proactively communicating
on-going client issues and resolve complex hardware and software
related support problemsThis position will focus on communications
via chat - but some calls may be necessary to resolve more complex
issues. Skills:customer service, customer support, data entry,
troubleshooting, chat support, tech supportTop Skills Details:Open
availabilityCustomer ServiceRetailChat experienceCognizantCall
Center ExperienceAdditional Skills & Qualifications:High School
Diploma requiredone year of customer service experience Candidates
that can pass a typing & spelling and grammar test that haven't
worked in a call center About Aerotek:We know that a company's
success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Phoenix , Customer Support Rep - Overnight Shift - $15.50, Other , Phoenix, Arizona
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