Inbound Call Center

Company: Aerotek
Location: Phoenix
Posted on: January 15, 2021

Job Description:

Now hiring Customer Service Reps. $15 hr. plus Benefits!!! SAME DAY OFFERSDescription:Assist customers via answering primarily inbound calls, upselling products and services: They assist customers in setting up accounts, cancelling accounts, phone trouble shooting, sharing promotional opportunities, etc. Customer Service position in a large call center environment. 50 calls/day (5.25 CPH), primarily inbound calls Skills:Customer Service, inbound, restaurant, retail, computer, typing, phone, supportTop Skills Details:Customer Service (face to face or call center), Ability to work with upset customers, Computer literacy1+ year's exceptional customer service experience (including comfort with upset customers) Aptitude to quickly learn and navigate new technology systems and applications Comfort working in a feedback-rich environment and ability to take coaching and make improvements Comfort working in a metrics-driven environment, and have ability to hit metrics. Have stable employment history with a track record of success Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone The ability to actively listen and communicate with our customers, like an expert Be able to multi-task and provide explanations in simple terms Proven track record of strong attendance/reliability A basic understanding of cellular phones and cellular industry is preferred, but not necessary Must be able to read/write/speak English fluentlyExperience Level:Entry LevelAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.SDL2017

Keywords: Aerotek, Phoenix , Inbound Call Center, Other , Phoenix, Arizona