INSIDE SALES REPRESENTATIVE - COX BUSINES (Job Number: 206644)

Company: Cox Communications
Location: Phoenix
Posted on: January 14, 2021

Job Description:

Sometimes opportunity doesn't knock, it rings. That's a potential customer looking for the solution that will rock their world. You're the kind of person who loves being on the other end of that call. We're Cox Business, part of the Cox Communications family, and we're all about owning every moment to provide high-quality service and support our customers deserve.Cox Business offers fast, reliable, leading-edge technology products that help our clients stay connected and productive. Our Inside Sales Representatives have a passion for sales and can help us keep our customers confident by selecting the right solutions for their needs.If this sounds like you, keep reading to find out more!What You'll Do You'll make our small to medium business customers feel "at home" with our products and services. This is a quota, commission-based sales gig, so your earnings are in your hands. One way to be successful is by being super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. Here's an overview of what you'll do:--- Generate sales through inbound client-initiated calls or emails who are responding to promotional marketing campaigns.--- Develop new business though outbound calling to new and existing customers.--- Identify and develop additional sources of new business leads through referrals, networking and social media.--- Engage with clients to understand their technology needs, review pricing options and share customer feedback to management when needed.--- Be the primary point of contact for customers across all phases of the sales process, including preparation of service proposal, contract signature, order entry and scheduling of install.--- Determine serviceability and provide ROI assessment for new build opportunities.--- Partner with internal teams and provide great customer service to your business customers to ensure installations are completed successfully.--- Utilize a CRM to capture accurate and complete customer information, track orders and follow up as needed.--- Attend required sales and product trainings and stay current on Cox Business services/solutions.Job Requirements:At Cox Business, we reward your hard work with meaningful benefits. First, we offer a highly competitive compensation package (base salary + excellent commission plan rewarding strong performance), 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox Business strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.Who You AreYou're someone who anticipates customers' needs so you not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of sales work, you're a proud member of a tight-knit team.Qualifications:Minimum* High school diploma, GED or relevant work experience* 5+ years of experience in related field (Sales/Sales Support/Customer Service)* Ability to meet and exceed monthly sales goals* Strong written and verbal communication skills* Ability to multitask and balance incoming customer inquiries with proactive sales activities* Highly proficient computer skills including MS Word, PowerPoint, Excel and OutlookPreferred * Bachelor's degree * 1 year experience working in a position that requires meeting sales goals * 6 months experience selling telecommunications products/services * 1 year experience selling by telephone Join the Cox family of businesses and make your mark today!Who We AreAbout Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.About Cox We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.Primary Location: 3010 West Agua Fria Freeway, Phoenix, AZ, USDivision: Cox Communications IncJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 206644

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