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Product Integration Lead COX2M

Company: Cox Communications Inc
Location: Phoenix
Posted on: November 23, 2020

Job Description:

Primary Location: 17602 N Black Canyon Hwy, Phoenix, AZ, USA Division: Cox Communications Inc Job Level: Individual Contributor Travel: Yes, 5 % of the Time Schedule: Full-time Shift: Day Job Requisition Number: 202000807 Cox Communications is now hiring for a Product and Integration Lead, Smart Communities
for their Cox2M business line. Cox2M is a new Internet of Things (IoT) business
line within Cox Communications established in 2018. The Cox2M Team s mission is
to unleash the true potential of a connected world by enabling complete asset
tracking and monitoring solutions, giving businesses and communities the data
and tools they need to improve processes, realize operational efficiencies, and
deliver better experiences to customers and residents. You ll be part of the
Cox2M Product and Technology team, and a vital contributor to the Smart
Communities vertical, working with a dynamic group of professional
intrapreneurs who are passionate about solving customer needs using disruptive
technologies. Visit www.cox2m.com to learn more.



About the job:



Join the technology and product team of a
dynamic, fast paced, venture where you will help drive the product roadmap and
lead customer integrations for the Connected Environments Collaboratory on the
Smart Communities team within Cox2M. The Product and Technology team is
responsible for delivering solutions from conceptualization to launch and
post-launch performance, spanning varying hardware, networks, platform and UIs.
Your role will manage a portion of the Smart Communities product line, its
associated roadmaps, and successful integration of new customers and use cases into
the platform. This role has the exciting opportunity to develop innovative
solutions that will leave a lasting impact on our communities for decades. The Product and Integration Lead is an on-the-ground
contributor at the very heart of the Cox2M product and technology team ensuring
the Cox2M team can continue to move fast, wow customers and deliver great
solutions at scale. This position reports to the Cox2M Head of Product,
Technology, and Innovation. The Cox Connected Environments Collaboratory at ASU
provides us a unique environment to build innovative solutions from the
ideation phase to commercialization. For more information about the
Collaboratory please visit: https://bit.ly/2OnL7YR



Primary
Responsibilities and Essential Functions



Manage portions of the Cox2M Product
Roadmap & become its resident expert. Use your product expertise to help
support current implementations. Be a strong partner between the Product
and Technology & Cox2M Business teams to develop a cohesive roadmap. Become an expert in the Co2M stack and solution
suite, their points of integration, and what tech implementation challenges may
arise in each point of integration. Develop playbooks or Roadmap items to help
streamline customer integrations. Promote effective collection and analysis of IoT
data, and data access to non-tech personnel to strengthen a data is king
mentality. Partner with the Customer Success &
Support team to deliver projects on-time and within scope. Conduct deep data and field analysis/testing
to triage any product/tech symptoms deviating from expected behavior. Coordinate product and technology
troubleshooting to provide the Customer Success and Support Team with
effective answers and solutions quickly. Manage the implementation of the platform
on the ground with new customers. Design and implement feedback strategies
which bring our customers closer.


Qualifications: Minimum:

4 or more years in product
management and/or product implementation. Experience implementing SaaS
solutions that include hardware components / sensors. Experience taking business
requirements and turning them into user stories & acceptance criteria. Excellent analytical and academic
credentials. Ability to push and complete independent analysis. Excellent communication and
interpersonal skills. Solid interpersonal, presentation,
and collaborative skills and commitment to develop further. Natural curiosity and tendency to
question the status quo. Prior start-up experience strongly
preferred.





Preferred:

Hands-on experience implementing
process-changing technologies. BS/BA degree in related discipline
desired (Engineering, Computer Science, Analytics etc.) Experience building or improving
change management and issue resolution processes. Experience managing a product
roadmap in an agile development environment. Hands-on experience with data
manipulation and machine learning tools. Experience with Smart City / Smart
Community technologies or solutions strongly preferred. Advanced degree
preferred. #LI-056 Who We Are About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. About Cox We are the Cox family of businesses. We ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you ll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Phoenix , Product Integration Lead COX2M, Other , Phoenix, Arizona

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