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APPS SYSTEMS ENGINEER,

Company: Next Level Business Services, Inc.
Location: Phoenix
Posted on: September 17, 2020

Job Description:

Application Support - L1 / L2 Support scope includes: Monitoring the event alerts and notify to the concerned team and process the requests from the end users to level 3 support & respective development teams Monitor the availability of the database events like DB availability, Instance availability and the space availability of disk drives and file systems Monitor the database related activities, respond calls from the developments teams Monitor the backups and recovery errors Monitor the metric alerts, performance related issues like high CPU utilization, application performance and high memory utilization Activities also include monitoring and troubleshooting COTS (commercial off the shelf) and internally developed applications, and on occasion, working with vendor support Monitor and Support Remote Desktop connections Provide necessary technical support relating to various applications, system-level software, compilers, and other general computing applications Responsible for addressing or escalating any malfunctioning of applications or software systems Involved with the administration, configuration, installation, and version upgrading, and patching of assigned applications and all of its components Provide support during standard 8 business hours with on-call support outside of standard business hours if needed Application Support Lead will oversee the other support consultants as an added responsibility

Keywords: Next Level Business Services, Inc., Phoenix , APPS SYSTEMS ENGINEER,, Other , Phoenix, Arizona

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