PhoenixRecruiter Since 2001
the smart solution for Phoenix jobs

Intuit: Remote Experienced Tax Associate – Seasonal

Company: Intuit
Location: Phoenix
Posted on: September 17, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Phoenix , Intuit: Remote Experienced Tax Associate – Seasonal, Other , Phoenix, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Delivery Coordinator (Flexible Part-Time) - Night Shifts Available
Description: This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for (more...)
Company: Amazon
Location: Sun City West
Posted on: 09/28/2020

Warehouse Worker (Immediate Openings)
Description: Seasonal Warehouse Team Members br br Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location: br Phoenix, AZ br Job opportunities vary by location. We update postings (more...)
Company: Amazon
Location: Sun City West
Posted on: 09/28/2020

Skilled Auto Body Technicians & Auto Body Painters
Description: Auto Body and Paint Professionals of All Levels Compensation is based on level of experience with
Company: Carvana
Location: Sun City West
Posted on: 09/28/2020


Delivery Driver - Full-time
Description: Job DescriptionLocation : DPX5 2150 East Riverview Drive Phoenix AZ 85034 15.00- 16.25 /HR Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill Contracted (more...)
Company: Amazon Contracted Delivery Partners
Location: Sun City West
Posted on: 09/28/2020

Delivery Associate/Driver
Description: Job DescriptionLocation : DPX5 2150 East Riverview Drive Phoenix AZ 85034 15.00- 16.25 /HR Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill Contracted (more...)
Company: Amazon Contracted Delivery Partners
Location: Sun City West
Posted on: 09/28/2020

Packaging Assistant
Description: Auto req ID: 248119BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx
Location: Sun City West
Posted on: 09/28/2020

Delivery Driver
Description: Job DescriptionPostmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city (more...)
Company: Postmates
Location: Sun City West
Posted on: 09/28/2020

Auto Body Painters
Description: Auto Body and Paint Professionals of All Levels Compensation is based on level of experience with
Company: Carvana
Location: Sun City West
Posted on: 09/28/2020

Entry-level Auto Body Technicians & Auto Body Painters
Description: Auto Body and Paint Professionals of All Levels Compensation is based on level of experience with
Company: Carvana
Location: Sun City West
Posted on: 09/28/2020

Amazon Warehouse Operator
Description: Seasonal Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Phoenix, AZ Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Sun City West
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Phoenix RSS job feeds