Legal Intake Specialist

Company: Big Auto Accident Attorneys
Location: Phoenix
Posted on: September 30, 2024

Job Description:

Legal Intake Specialist Position in Phoenix, AZ, US

Big Auto Accident Attorneys is seeking a Legal Intake Specialist to join their team in Phoenix, AZ.
The main responsibility of this role is to evaluate incoming inquiries from potential clients to ascertain their suitability for representation by Big Auto Accident Attorneys.

Responsibilities:
--- Communicate with potential clients over the phone and in person to assess their needs
--- Follow up with prospective clients to provide additional information and support
--- Ensure accurate data entry of all case details into the system
--- Retrieve and review relevant police reports for each case
--- Initiate contact with insurance companies to start the claims process
--- Conduct conflict checks to ensure ethical standards are met
--- Perform Accurint searches, obtain verification reports, and organize documents in the system
--- Draft closing and turn-back letters professionally

Qualifications:
--- High School Diploma/GED
--- Paralegal Certification is preferred
--- Excellent communication skills, both verbal and written
--- Strong interpersonal skills to engage with customers and work effectively as part of a team
--- Exceptional time management skills
--- Ability to understand and demonstrate cultural awareness
--- Strong ethical values
--- Attention to detail and accuracy in data entry and inventory management.
--- Ability to handle phone calls professionally and provide excellent customer service over the phone.
--- Familiarity with Arizona State Law

About Company:
Big Auto Accident Attorneys is an Alternative Business Structure (ABS) Law Firm located in the state of Arizona. We provide personal injury representation to clients with a focus primarily on motor vehicle accidents.

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