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Senior Computer Systems Engineer

Company: Blood Systems
Location: Phoenix
Posted on: January 14, 2018

Job Description:

PRIMARY PURPOSE: Under minimal supervision, this position is responsible for operating, configuring, testing, troubleshooting, upgrading and implementing changes to a Citrix 7.6 or higher system environment including streaming applications that support mission critical regulated and non-regulated computer systems, as well as other high usage applications. Ensures computer system security and 24/7 availability and provides assistance and training to other administrators as needed. DUTIES AND RESPONSIBILITIES:

  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  • Assures quality customer service to all customers.
  • Maintains good attendance and punctuality per the absence policy.v
  • Performs routine task to support the delivery of services.
  • Assists with training and provides guidance to peers, as appropriate.
  • Implements and administers XenApp and App-V applications.
  • Responsible for creating/managing Citrix XenApp Servers.
  • Executes project plans as needed.
  • Performs application implementations, upgrades, system testing, problem resolution, and performance monitoring.
  • Administers job and process scheduling for Citrix environment.
  • Develops documentation of implementation and utilization of Citrix environment.
  • Performs load testing and performance tuning as needed.
  • Responsible for improvement projects affecting the Citrix infrastructure.
  • Works with data center group to monitor hardware utilization.
  • Responsible for creating, maintaining/managing and deployment of OS Images.
  • Evaluates and solves complex user requests related to applications on the servers, escalating more difficult requests to the appropriate staff.
  • Remains abreast of changes and developments in the industry. Establishes and maintains a network of professional relationships both inside and outside the corporation.
  • Complies with change control process through project completion.
  • Performs all other duties, at the discretion of management, as assigned. REQUIREMENTS: Knowledge/Education
    • Bachelor's degree or equivalent combination of education and experience required.
    • Knowledge of Citrix products required.
    • Knowledge of Microsoft App-V required.
    • Knowledge of server and desktop operating system required.
    • Knowledge of virtualization technologies required.
    • Knowledge of networking technologies preferred.
    • Knowledge of Thin and Zero client implementations preferred. Licenses/ Certifications CCA preferred. Experience
      • Minimum of five years working experience in the implementation, administration and support of Citrix products in an enterprise environment primarily XenApp and App-V.
      • Minimum of five years working experience supporting and administrating MS Windows Servers and associated tools.
      • Expertise on Citrix products including Citrix Provisioning Server, AppSense, Director and EdgeSight.
      • Build and configure, including upgrades, of Citrix XenApp Servers. Skills/Abilities
        • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
        • Must be able to maintain confidentiality.
        • Good communication and customer relation skills.
        • Must be self-motivated with good organizational skills.
        • Ability to organize workload and work under pressure.
        • Ability to work in a team environment.
        • Proficient in knowledge transfers to team members.
        • Good analytical and problem solving skills.
        • Ability to create detailed technical documents.
        • Advanced skills on Citrix XenApp, VDI, AppSense, App-V, Thin client. *********************************************************************************************** Employer Inc. is an equal opportunity employer. EEO/Minorities/Females/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail Employer or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response. Please see the below information about applicant rights and our commitment to compliance: EEO is the Law EEO is the Law Supplement Pay Transparency e-Verify All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.

          Keywords: Blood Systems, Phoenix, Senior Computer Systems Engineer, IT / Software / Systems, Phoenix, Arizona

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