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IT Business Engagement Manager - Remote

Company: Advantage Solutions
Location: Phoenix
Posted on: June 25, 2022

Job Description:

**Summary**

**IT Business Engagement Manager**

At our Company, we grow People, Brands, and Businesses!We are seeking a dynamic ITBusiness Engagement Manager (BEM) to function as a liaison and trusted advisor to pro-actively leverage technology to enable the business. The BEM is expected to establish strong partnerships at the Vice President/National Direct level for supported business units. The BEM will provide solutions, training and project management to help deliver outstanding results. A deep understanding of technology systems and the business is required. The BEM must have the ability to work independently as part of a team in a fast-paced dynamic environment and be able to make decisions and meet stringent deadlines.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

**What we offer:**

+ Full-Time Benefits (Medical, Dental, Vision, Life)

+ 401(k) with company match

+ Training and Career Development

+ Generous Paid Time-Off

**Responsibilities:**

+ Strong relationship building skills - regularly communicate/collaborates with assigned business partners.

+ Excels at presenting technology solutions to both business partners and clients (existing and potential). Drives operational efficiency through technology by collaborating with the business on best practices.

+ Understands business processes and technology integration. Proficient at project management, assigning tasks, holding cross-functional teams accountable for deadlines, providing business-friendly communication to all levels.

+ Makes recommendations for new features/enhancements and advocates for prioritization based on business need - works with the technical team on building prototypes.

+ Deep technical knowledge of supported systems and applications, understands the process, troubleshooting, and reporting.

+ Where SaaS solutions are being investigated, plays the role of "buyer's" agent.

**Qualifications:**

+ Bachelor's Degree or equivalent experiencerequired

+ 2-4 Years of experience in a related field

+ Excellent Written & Verbal Communication Skills

+ Track Record of Building & Maintaining Customer/Client Relationships

+ Ability to Visualize & Plan Objectives & Goals Strategically

**Responsibilities**

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

**Job Duty**

CONSULTATIVE/RELATIONSHIP BUILDING

+ Strong relationship building skills - regularly communicates/collaborates with assigned business partners

+ Functions as the primary point of contact for issue escalation and resolution

+ Excels at presenting technology solutions to both business partners and clients (existing and potential)

+ Drives operational efficiency through technology by collaborating with the business on best practices

+ Pro-actively identifies innovative and creative solutions to meet business challenges

+ Identifies emerging technologies and educates the business

BUSINESS ANALYST/PROJECT MANAGEMENT

+ Understands business processes and technology integration

+ Effectively translates business needs/goals into technology solutions for the development team

+ Proficient at project management, assigning tasks, holding cross functional teams accountable to deadlines, providing business friendly communication to all levels

+ Submits projects to the PMO on behalf of the business and ensures governance is in place through the project lifecycle

TECHNICAL EXPERTISE

+ Makes recommendations for new features/enhancements and advocates for prioritization based on business need - works with the technical team on building prototypes

+ Deep technical knowledge of supported systems and applications, understands process, trouble shooting and reporting

+ Provides initial training on new systems or enhancements

+ Where SaaS solutions are being investigated, plays the role of "buyer's" agent

**Supervisory Responsibilities**

Direct Reports

- This position does not have supervisory responsibilities for direct reports

Indirect Reports

- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

**Travel and/or Driving Requirements**

- Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

- Travel up to 50%

**Minimum Qualifications**

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:

2-4 Years of experience in a related field

**Skills, Knowledge and Abilities**

+ Excellent Written & Verbal Communication Skills

+ Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

+ Excellent Customer Service Skills

+ Good Interpersonal Skills

+ Track Record of Building & Maintaining Customer/Client Relationships

+ Ability to Visualize & Plan Objectives & Goals Strategically

+ Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment

**Environmental & Physical Requirements**

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

**Important Information**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

**Job Locations** _US - US-CA-Irvine - US-AZ-Phoenix - US-NY-Albany_

**Postal Code** _92602_

**Primary Posting Location : Country** _US_

**Requisition ID** _2022-422251_

**Position Type** _Full Time_

**Category** _Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)_

Keywords: Advantage Solutions, Phoenix , IT Business Engagement Manager - Remote, IT / Software / Systems , Phoenix, Arizona

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