PhoenixRecruiter Since 2001
the smart solution for Phoenix jobs

Technical Support Specialist

Company: Chime Technologies Inc
Location: Phoenix
Posted on: February 24, 2021

Job Description:

The Client Support Specialist is responsible to provide customer support, troubleshooting help and ongoing training to existing clients and address questions and concerns related to the use of our tools and systems. Responsibilities and Duties

  • Own customer issues, from start to finish.
  • Help find solutions to our customers' toughest technical and business questions.
  • Call, video conference, chat, and email all clients in a timely manner to provide a high level of customer support
  • Author content in our customer community and knowledge base.
  • Speak confidently and professionally while troubleshooting
  • Set up, manage, and maintain services for new and existing clients using our proprietary software
  • Investigate issues and software bugs and solve or escalate problems appropriately
  • Follow up consistently with all clients with pending issues
  • Providing outstanding customer support in all channels including social
  • Complete special projects or become the subject matter expert for new parts of our product
  • Learn the ins and outs of our product and the real estate space, and be able to speak confidently to those subjects
  • Collaborate with sales, account managers, billing, marketing, international, and technical teams on special projects
    Required Knowledge and Skills
    • 1 year of experience in training, customer service, or technical role
    • Strong organizational and time management skills.
    • Ability to multitask, and work independently toward deadlines
    • Ability to understand and convey detailed information about our services and systems
    • Consistent work habits, strong work ethic and attention to detail
    • Strong computer skills with a general understanding of websites, crm and mobile apps
    • Strong written and verbal communication skills, ability to work well in a small group setting
    • Positive demeanor, trustworthy character
    • Ability to take the initiative and see projects and tasks through to completion
    • Understanding of real estate and the real estate profession a plus, but not necessary




Keywords: Chime Technologies Inc, Phoenix , Technical Support Specialist, IT / Software / Systems , Phoenix, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Technical Sales Manager
Description: Position SummaryThe Technical Sales Manager reports to the Regional Sales Leader RSL or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team (more...)
Company: James Hardie Building Products
Location: Phoenix
Posted on: 03/1/2021

Regional Sr. Pre-Con Mgr - Top Developer/Builder Multi-family
Description: We are a top multi-family developer who performs our own construction on both mid-rise and high-rise residential communities throughout the southern and western United States. We are looking for a regional (more...)
Company: CyberCoders
Location: Phoenix
Posted on: 03/1/2021

Recruiter, Technology
Description: Kforce is an award-winning professional staffing and solutions firm that provides strategic partnership in the areas of Technology and Finance Accounting. Our name stands for KnowledgeForce-- which (more...)
Company: Kforce
Location: Phoenix
Posted on: 03/1/2021


Sales Representative - Telecommunications
Description: Sales Representative - TelecommunicationsJoin our awesome corporate culture by clicking APPLY NOW This is an entry level and full time sales position.Unlimited growth opportunities are available. If (more...)
Company: MGA Business Consulting
Location: Phoenix
Posted on: 03/1/2021

Remote Sr. Ruby on Rails Developer
Description: RESPONSIBILITIES:Kforce's client, a growing and established company in the Phoenix, AZ area is seeking a Remote Senior Ruby on Rails Developer. We are working directly with the Hiring manager. This position (more...)
Company: Kforce Technology
Location: Phoenix
Posted on: 03/1/2021

Integration Developer - IIB
Description: NTT DATA's Client is seeking a Integration Developer - IIB with 3 years of experience to join their team.--- Coordinate with customer and other stakeholders, gather and analyze requirements--- Design, (more...)
Company: NTT DATA
Location: Phoenix
Posted on: 03/1/2021

Sr ETL Data Developer / SSIS
Description: INDISTMigration of Medicare Advantage data into Client AZ EDW. 6-9 years of relevant experience in ETL
Company: NTT DATA
Location: Phoenix
Posted on: 03/1/2021

Director-Technology Development Controller
Description: ul li Phoenix, Arizona New York, New York Amex - for internal use only, India Corporate Segment Controllership provides end to end accounting and advisory support to technology 1.5B of developed (more...)
Company: American Express Services Europe Limited
Location: Phoenix
Posted on: 03/1/2021

Jr. Developer
Description: Sogeti Phoenix is hiring--Jr. Developers to join our team We offer competitive salaries, low health/dental premiums, bonus plan, annual tuition reimbursement, paid time off, 150 401K Match, and a (more...)
Company: Sogeti
Location: Phoenix
Posted on: 03/1/2021

Product Security Penetration Tester Lead - Location Negotiab
Description: This will navigate you to Accenture.com Sign In page. Product Security Penetration Tester Lead - Location Negotiable West Multiple Locations View All JOB NO. 00877896 COVID-19 update:-- The safety and (more...)
Company: Accenture
Location: Phoenix
Posted on: 03/1/2021

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Phoenix RSS job feeds