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Human Resources Generalist

Company: National Veterinary Associates
Location: Phoenix
Posted on: August 7, 2022

Job Description:

Job Description

The Company

VetMED Emergency & Specialty Care (VetMED) is an AAHA-accredited specialty referral and 24-hour emergency veterinary hospital located in Phoenix, AZ. Our hospital is home to board-certified specialists in a variety of fields, as well as experienced emergency doctors. Skillful and committed, our veterinarians treat your pets with the same compassion and expertise that they would give to their own pets. We are proud to serve as an extension of your family veterinarian when they are not available.

VetMED is partnered with NVA/Compassion First (NVA/CF), the largest private owner of freestanding veterinary hospitals in North America with over 1300 locations worldwide. NVA/Compassion First is rapidly growing and competes in a $25 billion industry. Learn more about us at Emergency and Specialty Hospital - Phoenix, AZ

The Role

VetMED is seeking an energetic and passionate Human Resources Generalist to join our growing team! The Human Resources Generalist position requires someone with strong communication skills, the ability to build relationships with staff, and strong initiative, leadership, and organizational skills. This position will interact with board-certified specialists and skilled veterinary nurses and support staff in Internal Medicine, Surgery, Neurology, Dermatology, Radiology and Emergency and Critical Care. We have a loyal clientele and are a passionate and dedicated team. The Human Resource Generalist will partner with VetMED's Medical Director, Hospital Director, and Managers to provide HR support for our hospital, and will report to the Human Resources Director. For more information about our hospital, please visit our website:

Duties & Responsibilities for Human Resources Generalist

The Human Resources Generalist is responsible for a variety of functions including but not limited to:

Hiring and Terminations

* Partner with the leadership team to support recruiting via placing employment ads, phone screening, setting and conducting interviews, reference checks, offer letters, new hire orientations and onboarding, etc.
* Partner as needed with the leadership team to support challenging scenarios such as understaffing, mediating disputes, terminations, and disciplinary action.
* Conducting exit interviews with departing employees, track feedback and review for areas of opportunity in the hospital

Payroll and Benefits

* Bi-weekly payroll processing
* Provide support and facilitate employee benefit enrollment for new hires and at annual open enrollment

Employee Services

* Build and maintain relationships with teams, get a pulse on our culture and engagement levels, deliver content to build interpersonal, leadership and people skills.
* Work with managers and leadership team to optimize team development, strategize and advise on culture, engagement, development and retention.
* Ensure HR legal and corporate compliance by monitoring and implementing applicable requirements; conducting inquiries; documenting and properly storing records.
* Solicit and listen to employee concerns. Lead employee relations and coach others through effective conflict resolution and investigations activities.
* Identify employee relations issues and work with the leadership team to address effective solutions.
* Support leadership team in developing and communicating plans to address areas of improvement.
* Interprets HR policies, procedures, laws standards and regulations; advises leadership teams on appropriate actions and recommends next steps.
* Partner with the leadership team to facilitate, communicate and implement HR programs, policies, and other roll outs that support business goals and drive results while ensuring compliance with state/federal regulations.


* Three to five years' experience in Human Resources
* SHRM or HRCI certification and/or 5 years' experience in human resources management preferred.
* Bachelor's Degree in HR related field, preferred
* Knowledge of the principles and practices of Human Resources management, business principles, relevant legislation and regulations, legal requirements, and government reporting regulations affecting HR functions, including Arizona specific labor laws.
* Excellent written and verbal skills.
* Strong detail orientation and time management skills.
* Self-directed with ability to effectively multitask and adapt to changing priorities.
* Strong problem solving and follow up skills.

Equal Employment Opportunity

VetMED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.


Keywords: National Veterinary Associates, Phoenix , Human Resources Generalist, Human Resources , Phoenix, Arizona

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