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Talent Development Specialist

Company: GTT, LLC
Location: Phoenix
Posted on: August 7, 2022

Job Description:

Job Description Talent Development Specialist Job Description: Provide technical solutions for internal/external clients' course delivery on the LMS platform. Technical Delivery: Manage Learning Management Systems maintenance/reporting functions Tier 1 support for BLUE Learning tickets Conduct Quality Assurance testing of courseware and LMS configurations Manage Talent Development ILT experiences Manage Talent Development VLT experiences (Zoom, BLUEcast Studios) including Zoom setup, configuration, and production Develop, edit and publish Job Aids (as needed) Client Support Gather training requirements from stakeholders and educate them on our services, processes, and requirements Provide consultative feedback for successful delivery, achieving stakeholders' goals within our client's learning management system (LMS) Upload content and create programs, curriculums, accreditations, and courseware Configure and manage notifications and communications as it relates to courses and training programs Manage requested training initiatives for end-to-end Enrollment Management and Reporting Manage course completion reports for Talent Development and external customers within the LMS, Excel, and using Tableau Manage enrollments for all courseware delivery types including updates for ILT and VLT training deliveries Create and manage custom LMS reporting, dashboards, and analytics for Talent Development and other internal clients Create and manage custom configurations within the LMS to enable automated and ongoing enrollments Project Management Participate in the life-cycle execution of Learning Events and curriculum with both Talent Development colleagues and internal clients Manage stakeholder LMS-related requests using the GLDC Service Queue SharePoint site Manage course project timeline for LMS platform delivery Maintain LMS course content document library Other The ability to build successful relationships with a variety of constituents is essential; establishes rapport with business SMEs, learning and development professionals, and customers, and works effectively with all levels of the organization. Adaptability; learns quickly and responds positively to complexity and change Comfortable working in an environment that is constantly evolving Team player with superior people skills and a positive attitude Note: 100% remote position, the manager would prefer EST time zone but is flexible for the right candidate The Talent Development Specialist (Learning Management System (LMS) Administrator) will be part of the Global Learning Delivery Center (GLDC) and will be responsible for partnering with Learning Solutions Managers, Business Unit Subject Matter Experts, and Stakeholders to participate in the life cycle and delivery of programs and courseware on the LMS platform. BA/BS preferred. Instructional Technology, Multi-Media Development, Business, Adult Learning, or related field are highly preferred. Two plus years of Training and Development or Adult Education experience About The Company: Our client helps innovators, enterprises, and investors move bold ideas forward fast by providing a range of financial services to companies of all sizes in innovation centers around the world. With their dedication to the success of the innovation economy, they help promising companies and partners to innovate, thrive, and create jobs, providing a culture where their employees can learn and grow and together build a more just world. The innovation sector is essential to the transition to a sustainable, low carbon, net-zero emissions economy. Supporting their clients that are building new sustainability solutions is the most effective way for our client to tackle climate change, which presents a systemic risk to society, the financial system, our clients, and our company. As the bank of the innovation economy, and in alignment with our mission to help our clients succeed and innovate for a better world, our client has committed to providing at least $5 billion in loans, investments, and other financings to support sustainability efforts by 2027

Keywords: GTT, LLC, Phoenix , Talent Development Specialist, Human Resources , Phoenix, Arizona

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