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HR Strategy and Digital Solutions Manager

Company: Deloitte
Location: Phoenix
Posted on: June 25, 2022

Job Description:

Are you passionate about delivering goals to your client that go above and beyond their expectations?

Does the opportunity to work with the world's leading businesses excite you?

Our HR Strategy and Solutions (HRS&S) team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, greater efficiency and most of all, a better employee experience.

Work You'll Do

As a Consulting Manager, you will use your knowledge of and experience in HR Strategy and Service Delivery and HR technologies to optimize business results and customer experience by:

  • Providing your expert knowledge around HR Shared Services and Service Delivery, Operating Model Design to provide a better employee experience and to enhance client engagements
  • Leading all aspects of the project, including monitoring and identifying any project issues to mitigate risk while ensuing exemplary delivery of work
  • Acting as a Project Manager by monitoring and identifying any project issues to mitigate risk while ensuing exemplary delivery of work
  • Cultivating and maintaining long term relationships with clients to become a "go-to" resource for HR strategy knowledge
  • Working on a project team to help develop multi-year Digital HR Technology Strategies while delivering superior results for your clients, while and monitoring and identifying any project issues to be able to mitigate risk for your client
  • Exploring innovative solutions (e.g. Robotics and Intelligent Automation, Human Capital Analytics, Unified Engagement Platforms) to bring the full suite of Digital HR Technology capabilities to your clients
  • Applying Digital HR technology trends and how they can impact the way our clients deliver HR services
  • Forging strong relationships with clients that will contribute to the growth and development of the firm
  • Engaging with HR, HRIS, IT, and Business Leaders to and coordinate business requirement gathering tasks and map design features to their requirements
  • Staying well-informed on current Human Capital leading practices and market trends
  • Utilizing your leadership experience to mentor and develop other members of the HRS&S team
  • Building your brand within the firm and in the market for the strong HR Strategy & Capability knowledge you possess
  • Working closely with diverse teams to deliver results for your clients
  • Maintaining a hands-on role to ensure deadlines are met and key deliverables are always accurate
  • Engaging in asset development and eminence activities to build the practice
  • Leading practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
  • Building your brand within the firm and in the market for the strong HR Strategy & Capability knowledge you possess
  • Championing and supporting a culture of diversity and inclusiveness for Deloitte practitioners

    The HR Transformation Team

    At Deloitte Consulting LLP, we help our clients exploit new technologies and empower HR to better support the business and create value. HR organizations now reduce costs and improve operating effectiveness through process improvements, shared services, outsourcing and employee self-service, but that's only part of the story, we also help them to drive the value this delivers and help the business achieve its strategic objectives in performance and growth.

    HR Strategy & Solutions (HRS&S)

    New technologies, platforms, processes and systems are meaningless without the capability to leverage them to the fullest. We are often amazed at how much investment is put into new solutions as compared with the time taken to upskill the HR organization itself. After all, it's the HR professionals who are truly impacting and delivering the customer experience. Working with Deloitte enables you to focus on building the culture and capabilities you need to deliver for the future so that they don't get stale in the context of today's ever-evolving business demands.


    • Bachelor's degree
    • 6+ years of relevant experience
    • Demonstrated knowledge of HR functions & processes, with experience in at least one of the following areas: HR Strategy, HR Shared Services and Service Delivery, HR Employee Experience, HR Operating Model, Digital HR Strategy
    • Demonstrated confidence and maturity to work with senior executives and clients
    • Experience in helping drive RFPs, RFIs, scoring and evaluating HR products and services
    • Experience in HR technology road mapping, business cases, vendor selections, and HR Technology architecture
    • Experience in carrying a business development quota for consulting work, ramping up pursuit teams and leading end-to-end business development pursuits
    • Experience in project planning, budget oversight and staffing of project teams including time management and quality assurance for large complex clients/project
    • Experience driving team performance resulting in alignment with project vision and strategy
    • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you
    • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
      • Consulting Experience (Big 4 preferred)
      • Well-developed industry alignment (Consumer, Financial Services, Life Science & Healthcare, Energy, Resources & Industrial, and/or Technology, Media & Telecommunications)
      • Agile and creative mindset when problem solving and troubleshooting on client issues
      • Advanced degree in related specialization area
      • Demonstrated interest in a profession in Human Resources through professional organizations, coursework, certifications, conference attendance, etc.
      • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)



Keywords: Deloitte, Phoenix , HR Strategy and Digital Solutions Manager, Human Resources , Phoenix, Arizona

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