the smart solution for Phoenix jobs

Customer Service Associate

Company: Sixt
Location: Phoenix
Posted on: September 15, 2018

Job Description:

Overview Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW's internationally, however does not consider itself a luxury car rental company but a company with superior service and better cars for everyone at an exceptional value. At Sixt, customers are guests. It's not a rental transaction but an experience as that of a five star hotel. Sixt hires service oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars, we have a passion for style, technology, innovation, creativity and entrepreneurial spirit. Position Summary: The Customer Service Associate is responsible for examining rental cars as they are returned by customers. They are responsible for providing customers with accurate information regarding damages, personal belongings and gas volume. Responsibilities

  • Greet all customers using appropriate dialogue as they arrive on the lot.
  • Remind customers to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow. Qualifications
    • High school diploma or GED.
    • Minimum 1 year customer service experience.
    • Must have basic computer navigation skills and knowledge of Microsoft Office Applications.
    • Exceptional interpersonal skills required.
    • Demonstrate strong verbal and written communication skills.
    • Strong organizational skills and the ability to multi-task.
    • Excellent management skills.
    • Excellent relationship building skills.
    • Must be willing to wear company uniforms.
    • Must have valid driver's license with a clean driving record.
    • Must have the ability to manage stressful or unusual situations in order to maintain good customer service.
    • Must have the ability to adapt in a fast paced environment.
    • Must be at least 21 years old.
    • Must be able to work 40 hours per week.
    • Must be able to work a flexible schedule including day and/or evening hours.
    • Must be authorized to work in the United States.
    • Ability to communicate in other languages (Spanish, Portuguese, Russian, German or French) is a plus. Benefits: We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation, medical, dental and vision benefits and future growth opportunities within the company. We are an Equal Opportunity Employer M/F/D/V. The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands. Come join our team! Apply now.

      Keywords: Sixt, Phoenix , Customer Service Associate, Hospitality & Tourism , Phoenix, Arizona

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category

Other Hospitality & Tourism Jobs

Line Cook - Postino (Tempe Annex)
Description: Location US-AZ-TempeBrand PostinoCategory Hourly Team Members WHAT YOU BECOME br br Highly passionate people who relentlessly deliver quality and excellence to our guests. Our mission is to make people (more...)
Company: Upward Projects
Location: Tempe
Posted on: 09/24/2018

Host/Hostess - Seasonal FT (Oct 1 - May 1) $500 Bonus After Conclusion of Season - Westin (18002H1B)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Phoenix
Posted on: 09/24/2018

Housekeeper - General Clean/Preventative Maintenance - Courtyard (18002O9G)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International Inc.
Location: Peoria
Posted on: 09/24/2018

Housekeeper-PART TIME - Renaissance Hotels (18002C0P)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Surprise
Posted on: 09/24/2018

Customer Service; telecommute
Description: Large Dental Program Company is actively searching for Program Specialists with customer service experience. Telecommuting
Company: AmeriplanUSA
Location: Scottsdale
Posted on: 09/24/2018

Cook III Part Time Stonegrill - Marriott Hotels (18002MGO)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Scottsdale
Posted on: 09/24/2018

AVON Sales Representative / Sales Leader - Work from Home, Earn 40% Commission on all Sales
Description: Build your own AVON Business from the comfort of your own home. Whether you are looking for a part-time
Company: Avon
Location: Chandler
Posted on: 09/24/2018

Product Demonstrator - Part Time
Description: 3130 W Carefree Hwy br br Summary br Event Specialist Part Time Sales ACO br br The fun and exciting world of event sales is calling for you Will you answer Our part time Event Specialist (more...)
Company: Advantage Solutions
Location: Phoenix
Posted on: 09/24/2018

Customer Service Hiring TODAY !
Description: We are hiring Benefit Specialist as well as Recruiter/Trainers to fill our team of friendly representatives
Company: Ameriplan
Location: Chandler
Posted on: 09/24/2018

PetSmart Application Operations Analyst - Stores (POS)
Description: This position provides production support for store applications. In this position, you will work with cross functional IT and business teams to troubleshoot problems, propose solutions, and apply fixes (more...)
Company: PetSmart
Location: Phoenix
Posted on: 09/24/2018

Log In or Create An Account

Find us on Facebook

Find us on LinkedIn

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Phoenix RSS job feeds