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Room Service Associate-Culinary & Nutrition

Company: Banner Health
Location: Mesa
Posted on: October 12, 2017

Job Description:

Job Description:

--- About Banner Baywood Medical CenterBanner Baywood Medical Center is a 332-bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services including cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. In addition, our orthopedic unit has earned repeated recognition as having one of the Top 100 Orthopaedic Programs in the U.S. by The Health Network and HCIA, Inc. About Banner HealthBanner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. --- Job SummaryThis position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services. Essential Functions * Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units. * Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required. * Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays. * Delivers and serves meals while making independent judgments about special requests, snacks and nourishments. * Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently. * Maintains food handling and sanitation standards to meet licensing agency requirements. Minimum QualificationsHigh school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills. Preferred QualificationsUnderstanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.Additional related education and/or experience preferred.

Keywords: Banner Health, Phoenix, Room Service Associate-Culinary & Nutrition, Hospitality & Tourism, Mesa , Arizona

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