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CUSTOMER SERVICE

Company: Auto Fit Inc
Location: Phoenix
Posted on: May 28, 2023

Job Description:

JOB TITLE: Sales Representative/Counter sales

EMPLOYER: AutoFit Inc.

DEPARTMENT: Sales

REPORTS TO: Sales Manager

DUTIES AND RESPONSIBILITIES:

  • Providing a superior customer service experience to all walk-in contact and phone contact customers
  • Generates and develops new business to meet specified production goals.
  • Maintains and nurtures existing client relationships.
  • Responds to all inquiries and requests in a timely and professional manner.
  • Understands and communicates information regarding company products, services, and policies, and procedures to new and existing clients.
  • Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.
    • Performs other related duties as assigned by management. QUALIFICATIONS:
      • High School Diploma/GED equivalent required.
      • Bilingual, English, and Spanish.
      • Customer service background.
      • Prior automotive experience and knowledge of automotive parts preferred.
      • Must be a self-starter and proactive.
      • Commitment to excellence and high standards.
      • Excellent written and verbal communication skills.
      • Good judgement with the ability to make timely and sound decisions
      • Creative, flexible, and innovative team player
      • Strong organizational skills; able to manage priorities and workflow.
      • Proficient in Microsoft Office. PHYSICAL DEMANDS AND WORK ENVIRONMENT:
        • Occasionally required to stand and walk
        • Continually required to sit
        • Continually required to utilize hand and finger dexterity
        • Continually required to talk or hear
        • Continually utilize visual acuity to use a keyboard
        • Occasionally required to lift/push/carry items up to 50 pounds JOB TYPE:
          • Full-time SCHEDULE:
            • Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PM
            • Require working some Saturdays. PAY:
              • Hourly wage and commission BENEFITS
                • Health insurance
                • Vision insurance
                • Accident Emergency Treatment Benefit
                • PTO, sick days, and vacation days

Keywords: Auto Fit Inc, Phoenix , CUSTOMER SERVICE, Hospitality & Tourism , Phoenix, Arizona

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