Customer Service Representative

Company: LHH Recruitment Solutions
Location: Phoenix
Posted on: May 28, 2023

Job Description:

Customer Service Representative

Are you looking for a career and not just another Customer Service job? If this sounds too familiar, wed love to speak with you about a Customer Service job that does offer those things! In this role you will be taking inbound calls from current clients and assisting them with invoicing and billing needs, as well as answering their general questions via email. Youll also be creating quotes, receiving purchase orders, providing shipping and tracking information as well as assisting with warranty returns and replacements when a product is damaged during shipment.

The job duties include:

- Serve as a client contact for current customers.

- Research and react to customer questions and complaints, while offering solutions.

- Resolve product or service problems by finding the cause and selecting the best solution to solve the issue.

- Process customer orders and enter them into the companys software for fulfillment.

Qualifications:

- 1+ years of customer service call center experience, along with a stable work history.

- Able to work a non-traditional schedule, either Tuesday to Saturday, or Wednesday to Sunday.

- Able to work remotely from home 2 - 3 days a week and provide yourself a stable internet connection. You must still come into the office at least twice a week.

- Familiar with Microsoft Outlook, Word and Excel.

- A customer focused personality, with a desire to help other people.

- An ongoing desire to learn more, while accepting constructive criticism in order to become better.

Pay Range:

$16.00 - $17.00 an hour, depending on experience.

#ZIP

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

Keywords: LHH Recruitment Solutions, Phoenix , Customer Service Representative, Hospitality & Tourism , Phoenix, Arizona