PT - Seasonal - Food Servers - Hole

Company: Crescent Hotels and Resorts
Location: Phoenix
Posted on: May 28, 2023

Job Description:

**Description**
**The Hilton Phoenix Resort at the Peak is looking for a PT - Seasonal - Food Servers with AM/PM Availability in our Hole in the Wall Restaurant to join our amazing Team!**
****Hours: AM and/or PM shifts including weekends and holidays****
****Our Seasonal Positions are from February 2023 - September 2023****
****Summary of Benefits****
+ Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
+ Flexible Schedules
+ Career Growth & Development
+ Insurance Benefit Available for Full Time Team Members
+ PTO Pay Full Time and Part Time Team Members
+ Amazing Recognition Programs/Giving Back Community Outreach
+ Trip Reduction Program Resort off a Main Bus Line
+ Tuition Reimbursement
+ $2.00 Team Member Lunch Program
+ $300 Referral Program
**Greet and serve the guests, provide prompt and courteous service, and close out guest accounts upon completion of their meal to meet Crescent and the brand high standards of quality of service.**
**ESSENTIAL JOB FUNCTIONS:**
+ Take and serve guest orders promptly and according to service manual.
+ Do all necessary set-up side work as assigned.
+ Explain and answer any guest questions about the menu.
+ Operate the electronic cash register/P.O.S. system (where applicable).
+ Communicate with kitchen team and check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
+ Perform any other job related duties as assigned.
**REQUIRED SKILLS AND ABILITIES:**
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.
**PERFORMANCE STANDARDS**
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associates supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an at will associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Crescent Hotels and Resorts, Phoenix , PT - Seasonal - Food Servers - Hole, Hospitality & Tourism , Phoenix, Arizona