Shift Manager
Company: Taco Bell
Location: Phoenix
Posted on: January 27, 2023
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Job Description:
Who is Desert De Oro Foods?DDO prides itself on having developed
a culture of trust, loyalty and excellence. Additionally, the
company places a strongemphasis on leadership development,
managerial proficiency and operational excellence, which is
consistently reflected in therecognition that DDO's award winning
management team receives. This combination of company culture and
leadership focushas given DDO a significant advantage in operating
restaurants and achieving sales growth even in the midst of an
economicdownturn. Continued growth and leadership development are
the company goals.Our Motto:"BE THE RESTAURANTS OUR GUESTS DESIRE,
AND THE COMPANY OUR EMPLOYEES
DESERVE."ETHICAL...PASSIONATE...COMMITTEDWhat is "Live
M--s"?Equally important to the job role and responsibilities is
making sure the Team Member can represent the amazing Live
M--s!culture that is Taco Bell. At Taco Bell, we embrace
breakthrough thinking and innovative ideas that continue to
differentiate usfrom our competitors. We have a maniacal focus on
our customers, never follow, and always celebrate the
accomplishments ofour people. If you want to have fun serving great
food to our customers, we would love to meet with you.Job
Role:Reporting to the Restaurant General Manager (RGM), the Shift
Leader runs great shifts in a self-sufficient manner. This role
takesownership and responsibility to solve problems; seek help from
the team when appropriate; and is willing to lead the
restaurantteam in culture building, best practices, and day to day
functioning requirements of the restaurant. The Shift Lead
maintains thementality that a well-run shift is the foundation of a
well-run restaurant, and strives to run shifts with excellence at
all times.Responsibilities and Accountability:Ensure consistent
customer satisfaction:--- Execute the Own your Shift
responsibilities under people, customer, and service are
completed--- Ensure that all Team Members complete their Own your
Zone tasks for their assigned position(s)--- Ensure that employees
are clean and neat in appearance--- Personally demonstrate that
customer needs are the highest priority--- Ensure food safety,
quality, and accuracy of orders--- Resolve customer complaints
quickly while maintaining positive customer relations--- Greets
customers with a smile, is polite and pleasant when speaking with
customers--- Works with management and fellow employees to serve
customers with a sense of urgency--- Cooperation with peers, work
with fellow employees as part of a team, helps others when they
need a hand--- Demonstrates a positive and enthusiastic attitude
with co-worksAttendance:--- Understands posted work schedule and
reports to work as scheduled, on time, in uniform and ready to
begin tasks.--- Provides appropriate notice when unable to be at
work.--- Understands and uses approved time-keeping system,
including accurately recording all hours worked.Initiative and
Energy:--- Takes action without being told, goes beyond what is
simply required and maintains a high activity levelDeveloping
people:--- Provide regular feedback to the RGM on the performance
of Team Members--- Provide ongoing constructive and complimentary
feedback to Team Members--- Actively participate in the training of
Team Members--- Handle conflicts constructively and work with RGM
to achieve resolutionAct Like an Owner--- Assist profit & Loss
management by following cash control/security procedures,
maintaining inventory and managing labor--- Oversee proper product
preparation, rotation, portioning, cooking, and holding times---
Assist RGM with facility maintenance and ensure health and safety
standards are followed at all timesJob Requirements and Essential
Functions:--- Must be at least 18 years old--- Must pass a
background check criteria--- Must have reliable transportation---
Able to do basic business math--- Able to stock shelves and
coolers--- Able to clean the parking lot and surrounding grounds---
Able to sweep and mop floors--- Able to lift, carry out trash
containers, and place in an outside bin--- Able to tolerate
standing, walking, lifting up to 50 lbs. and stooping during 90% of
shift time.This list of job duties and responsibilities are not all
inclusive. Hours may vary depending on employees availability,
state laws,and the operational needs of the business. The company
and/or restaurant management may change or add to these job
dutiesand responsibilities at any time with or without prior
notice.JB.0.00.LN
Keywords: Taco Bell, Phoenix , Shift Manager, Hospitality & Tourism , Phoenix, Arizona
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